NHTSA Complaint #10052980 — 1997 CHEVROLET VENTURE

I AM THE OWNER OF A 1997 VENTURE CHEVROLET VAN THAT I PURCHASED IN MAY OF 1997. I HAVE SEVERAL CONCERNS AFTER REVIEWING YOUR WEB SITE. FIRST, I JUST CHARGED ON MY CREDIT CARD ALMOST $2,000 (DECEMBER 2003) TO FIX THE RACK AND PINION STEERING AND TO REPLACE THE POWER STEERING PUMP. THERE WAS A RECALL IN NOVEMBER 2002 THAT I WAS NOT NOTIFIED FOR THE RACK AND PINION. SECOND, I HAVE JUST LEARNED THAT THERE IS A RECALL RELATED TO THE POWER PUMP STEERING. IT IS NOT BY CHANCE THAT BOTH OF THESE ITEMS HAVE MALFUNCTIONED ON MY VEHICLE. I HAVE EXPERIENCED THE EXERTION ON MORE PRESSURE TO MAKE TURNS AND THIS IS SOME OF THE ISSUES THAT ARE RELATED TO THE RECALL. I CAN NOT GIVE A SPECIFIC DATE OF THE INCIDENTS WHEN THE ISSUES FIRST STARTED BUT IT IS FAIR TO SAY IT STARTED SOMETIME IN 2003. WHAT PROCEDURES SHOULD I FOLLOW TO GET THESE CHARGES TAKEN OFF OF MY CREDIT CARD? SINCE I PAID FOR OR IS CHARGED TO MY CREDIT CARD, I CAN NOT GET THE REPAIRS FREE. IF YOU WOULD LIKE TO HAVE A COPY OF BILLS - PLEASE LET ME KNOW. ALSO, I HAD AN ISSUE WITH THE LEAKING OF BREAK FLUID IN 2001. AFTER VIEWING YOUR WEB SITE IT APPEARS THAT THIS COULD HAVE BEEN CAUSED BY ANOTHER DEFECT. I DO NOT THINK IT IS JUST BY CHANCE THE THREE MAJOR REPAIRS THAT I HAVE PAID FOR ON MY VEHICLE ARE RECALLS FROM YOUR ORGANIZATION. *LA