NHTSA Complaint #10137091 — 1997 CHEVROLET VENTURE

STEERING:RACK AND PINION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10137091
Vehicle	1997 CHEVROLET VENTURE
Component	STEERING:RACK AND PINION
Date of Incident	October 17, 2003
Date Filed	September 20, 2005
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

DT: THE CALLER BOUGHT A VEHICLE AND FOUND OUT ABOUT A RECALL BEFORE HE GOT THE VEHICLE. THE RECALLED PART WAS THE STEERING RACK BEARING. HE WAS TOLD THE REPAIR WAS DONE. HE SAYS THE VEHICLE WAS HARD TO TURN WHEN TURNING RIGHT. HE WILL NOT LET HIS WIFE DRIVE THE VEHICLE ANYMORE BECAUSE SHE COULD NOT TURN THE STEERING WHEEL. HE THOUGHT THE REPLACEMENT PART WAS FAULTY. DEALER SAID THEY MIGHT NOT DO THE WORK FOR FREE. MANUFACTURER SAID THEY WOULD PAY THE REPAIR COSTS, THE FIRST TIME HE CALLED, IF IT WAS THE PART IN QUESTION. THE SECOND TIME THEY SAID THEY WOULD NOT. *AK *JB

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