NHTSA Complaint #10215810 — 1997 CHEVROLET VENTURE

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10215810
Vehicle	1997 CHEVROLET VENTURE
Component	STEERING:RACK AND PINION
Date of Incident	December 20, 2007
Date Filed	January 23, 2008
Mileage	100,197 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL*THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT GOING TO HONOR THE RECALL FOR THE STEERING RACK AND PINION BECAUSE HER VIN WAS NOT INCLUDED. WHILE MAKING A RIGHT TURN AT 5 MPH, THE STEERING WHEEL LOCKED. THE FAILURE OCCURS INTERMITTENTLY. ACCORDING TO THE NHTSA MANUFACTURER NOTICES TO DEALERS (ETC RCMN-02V286-8630.PDF), THE VIN WAS INCLUDED IN THE RECALL. THE DEALER STATED THAT THEY COULD NOT FIND A RECALL FOR THE STEERING RACK AND PINION. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 160,000 AND FAILURE MILEAGE WAS 100,197.

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