NHTSA Complaint #10052694 — 2003 SAAB 9-3 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10052694
Vehicle	2003 SAAB 9-3
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 9, 2004
Date Filed	January 8, 2004
Mileage	5,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

LEASED 2003 SAAB 9-3 ARC ON 9/26 AND THIS IS MY SECOND COMPLAINT (10051379) AND I STILL HAVE NOT HEARD FROM SAAB CUSTOMER CARE REGARDING THEIR FIXING THE LOUD RIGHT REAR RATTLING/KNOCKING NOISE. I HAVE CALLED NUMEROUS TIMES WITH NO CALL BACK. I NOW HAVE TWO MORE PROBLEMS... THE CAR HESITATES, SPUTTERS AND ALMOST STALLS... THE DEALER INCREASED THE IDLE AND THAT WAS THE FIX... I DO NOT FEEL SAFE WHEN STARTING OFF FROM A STOP OR DRIVING IN STOP AND GO TRAFFIC. ALSO THE TRANSMISSION IS SHIFTING HARD BETWEEN GEARS BETWEEN 10 AND 30 MPHS... IT STARTED A FEW DAYS AGO AND IS BECOMING MORE PREVALENT AS EACH DAY PASSES..BOTH THESE PROBLEMS ALONG WITH THE LOUD RATTLING/KNOCKING NOISE FROM RIGHT REAR THAT DEALER SAYS IS NORMAL TELL ME THAT THIS CAR HAS PROBLEMS THAT SAAB DOESN'T WANT TO DEAL WITH AND THAT IS NOT RIGHT. *LA

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