NHTSA Complaint #10242660 — 2003 SAAB 9-3

TL*THE CONTACT OWNS A 2003 SAAB 9-3. WHEN THE CONTACT TURNED THE VEHICLE, THE INSTRUMENT PANEL INDICATED THAT THERE WAS A GEAR BOX MALFUNCTION. THE WARNING LIGHT DIMMED A FEW DAYS LATER. AFTERWARDS, THE CONTACT EXPERIENCED ACCELERATION FAILURES. AFTER IDLING AT A TRAFFIC LIGHT, IT WAS DIFFICULT TO ACCELERATE. THE VEHICLE WOULD ALSO SHIFT UNEASILY. WHILE ATTEMPTING TO MERGE ONTO THE FREEWAY, THE VEHICLE WOULD NOT PICK UP SPEED AND ALLOW HER TO SHIFT GEARS. THE CONTACT WAS CONCERNED THAT THE LACK OF ACCELERATION COULD CAUSE A CRASH WHILE MERGING INTO TRAFFIC. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. SHE SPOKE WITH THE MANUFACTURER AND IS AWAITING A RETURN CALL; HOWEVER, SHE WAS INFORMED THAT THEY PROBABLY WOULD BE UNABLE TO ASSIST. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 54,000 AND FAILURE MILEAGE WAS APPROXIMATELY 38,000.