NHTSA Complaint #11297754 — 2003 SAAB 9-3 STEERING

Complaint Details

ODI Number	11297754
Vehicle	2003 SAAB 9-3
Component	STEERING
Date of Incident	November 20, 2019
Date Filed	January 7, 2020
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT WITH THE KEY FOB IN THE IGNITION, THE POWER STEERING WHEEL LOCK MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT MANUALLY TURNED THE IGNITION KEY TO THE LEFT TO RIGHT IN ORDER TO HAVE THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO FLIKKEMA SAAB (2424 176TH ST, LANSING, IL 60438 (708) 474-19330) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COLUMN INTEGRATED MODULE (CIM) NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

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