NHTSA Complaint #10047213 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10047213
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	November 19, 2003
Date Filed	November 19, 2003
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

FROM PURCHASE THERE WAS A KHKHHHKH NOISE THAT MY BROTHER NOTICED. I TOOK IT BACK TO THE DEALER AND NOTHING WAS FOUND. ON THE 3RD TRIP BACK TO THE DEALER, I WAS TOLD THE TRANSMISSION SHIELD WAS LOOSE SO THEY TIGHTENED IT. THE NOISE CONTINUED SO I HAD MY NEIGHBOR WHO HAS A TRANS SHOP LISTEN AND HE SAID HAVE THEM LOOK AT THE TORQUE CONVERTOR. THE DEALER DID (34,000 MILES), HAD THE CAR FOR 14 DAYS AND FIXED?? IT. ITS BACK IN THE SHOP NOW (16 DAYS) (37,000 MILES) AND 1ST GEAR AND MY FORWARD CLUTCHES ARE BEING REPLACED. DID I GET A LEMON?*AK

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