NHTSA Complaint #10023960 — 1997 CHEVROLET VENTURE

STEERING:RACK AND PINION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10023960
Vehicle	1997 CHEVROLET VENTURE
Component	STEERING:RACK AND PINION
Date of Incident	September 10, 1999
Date Filed	June 28, 2003
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

I MADE A LEFT HAND TURN ONTO THE STREET I LIVE ON, THE STEERING WHEEL LOCKED UP AND RELEASED. IT RIPPED OUT OF MY HANDS AND SENT ME RIGHT ON ONTO SOMEONE'S FRONT LAWN NEARLY MISSING A TREE. I REGAINED CONTROL JUST IN TIME AND GOT IT BACK ON THE ROAD. I LIMPED IT HOME AND PARKED IT. I CALLED THE DEALER I BOUGHT IT FROM AND DID NOT BELIEVE ME AND WOULD NOT HELP, SO I STARTED LOOKING FOR A DIFFERENT VEHICLE WITH HELP FROM MY PARENTS. FOUND A DEALER SHIP 3 CITIES AWAY AND SAID BRING IT IN AND WE'LL HELP YOU. THEY CALLED IN SAGINAW STEERING PLANT REP. AND IT DID IT TO HIM AND SAID WE'LL REPLACE FOR FREE JUST PAY LABOR. SEEING IT WAS NOT COVERED BY MY EXTENDED WARRANTY I ACCEPTED AND TRADED IT IN ON A S-10 PICK-UP. *NLM

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