NHTSA Complaint #10002992 — 2002 VOLKSWAGEN JETTA ELECTRICAL SYSTEM:IGNITION:MODULE

Complaint Details

ODI Number	10002992
Vehicle	2002 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM:IGNITION:MODULE
Date of Incident	January 16, 2003
Date Filed	January 20, 2003
Mileage	9,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

2002 VW JETTA WITH 1.8 TURBO. FAULTY IGNITION COIL REQUIRES DEALER REPLACEMENT. 1) PART ON BACK-ORDER, SO CAR REMAINS UNDRIVEABLE AND IN SHOP FOR UP TO 2 WEEKS. 2) VW POLICY IS TO NOT REPLACE OTHER 3 IGNITION COILS DESPITE KNOWN FAILURE RATE. CAR IS UNDER WARRANTY AND DEALER & VW AMERICA ADMIT THAT PART IS DEFECTIVE, BUT CAR IS NO LONGER DEPENDABLE IN LIGHT OF RISK OF FUTURE COIL FAILURE.

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#10073219 — May 26, 2004 — 1) TRANSMISSION SLIPS, AND CAUSES A THUD. HAVE TAKEN VEHICLE TO DEALERSHIP 3 TIMES AND NOTHING HAS BEEN DONE TO CORRE...

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