NHTSA Complaint #10043866 — 2002 VOLKSWAGEN JETTA ELECTRICAL SYSTEM:IGNITION:MODULE

Complaint Details

ODI Number	10043866
Vehicle	2002 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM:IGNITION:MODULE
Date of Incident	October 28, 2003
Date Filed	October 29, 2003
Mileage	6,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

SINCE BUYING MY JETTA NEW IN 2002. I HAVE HAD NOTHING BUT PROBLEMS. TWICE THE IGNITION COILS FAILED, AND I HAD TO HAVE THE CAR TOWED. THEY WOULDN'T REPLACE ALL THE DEFECTIVE COILS THE FIRST TIME. SO, NOW THAT I KNOW MY CAR IS UNRELIABLE, I WON'T BE USING IT FOR LONG TRIPS, WHICH WAS MY MAIN REASON FOR BUYING THE CAR. THEN LAST NIGHT ON MY WAY DOWN THE ROAD, THE HEATED SEAT CAUGHT ON FIRE AND BURNED A WHOLE IN MY SEAT, NOT TO MENTION WHAT IT DID TO ME AS I WAS DRIVING. THIS CAR JUST SEEMS TOTALLY UNSAFE. FIRST THERE IS NO POWER WHEN THE IGNITION COILS FAIL, THEN THE DRIVER SEAT CATCHES ON FIRE AS I AM DRIVING DOWN THE ROAD. OF COURSE THE DEALER CAN'T GET ME IN UNTIL LATER THIS WEEK.*AK

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