2002 WORKHORSE W20 — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2002 WORKHORSE W20
The 2002 WORKHORSE W20 has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC. The most commonly reported problems involve the Service Brakes Hydraulic (4 complaints), Service Brakes Airdisccaliper (1 complaint), and Service Brakes Hydraulicfoundation Componentsdisccaliper (1 complaint).
Recalls for the 2002 WORKHORSE W20
NHTSA has recorded 2 recalls for the 2002 WORKHORSE W20, potentially affecting up to 59,111 vehicles.
Recall 09V110000 — SERVICE BRAKES, HYDRAULIC
| 48,876 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION....
Consequence: THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy: WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
View full details →Recall 04V084000 — SERVICE BRAKES, HYDRAULIC
| 10,235 vehicles affected
Defect: ON CERTAIN MOTORHOME CHASSIS EQUIPPED WITH BOSCH ZOPS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.
Consequence: A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL INSPECT, REPAIR AND REPLACE ACCORDING TO THE PROCEDURE DEVELOPED BY BOSCH (SEE CAMPAIGN 03E064000). THE RECALL BEGAN ON AUGUST 1, 2004. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-6773.
View full details →Owner Complaints for the 2002 WORKHORSE W20
6 complaints have been filed with NHTSA for the 2002 WORKHORSE W20. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes Hydraulic | 4 | 0 | 0 | 0 | 0 |
| Service Brakes Airdisccaliper | 1 | 0 | 1 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsdisccaliper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2002 WINNEBAGO ADVENTURER WITH A WORKHORSE W20 CHASSIS MOTOR HOME (RV). THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 55 MPH, THE FRONT PASSENGER SIDE BRAKES LOCKED AND THE ANTI LOCK BRAKING SYSTEM FAILED. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND WAITED FOR THE BRAKES TO COOL. THE FAILURE OCCURRED APPROXIMATELY EIGHT TIMES AND WAS TAKEN TO THE DEALER WHERE THE BRAKES WERE BLED AT EACH FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSTIC. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V084000 (SERVICE BRAKES) AND CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES, HYDRAULIC) BUT WAS UNABLE TO CONFIRM IF THE VEHICLE WAS INCLUDED IN EITHER RECALL. THE FAILURE MILEAGE WAS 15,392 AND THE CURRENT MILEAGE WAS 54,944.
TL* THE CONTACT OWNS A 2002 WORKHORSE CHASSIS W20. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY WHEN HE DEPRESSED IT WHILE DRIVING AT APPROXIMATELY 40 MPH. HE RECEIVED A RECALL NOTICE FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST BECAUSE THE CONTACT WAS TOLD THAT HE WOULD BE CHARGED FOR IT. WHEN THE CONTACT CALLED THE MANUFACTURER, HE WAS TOLD THAT THE BRAKE COMPANY WAS OUT OF BUSINESS AND THE PARTS FOR THE REPAIR WERE NO LONGER AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 13,500. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000.
TL*THE CONTACT OWNS A 2002 WORKHORSE W20. THE CONSUMER STATED THE MOTOR HOME CONTINUES TO HAVE PROBLEMS WITH THE BRAKE CALIPERS EVEN THOUGH THE PROBLEM WAS REPAIRED UNDER RECALL # 04V084000. THE BRAKES OVERHEATED AND DESTROYED THE REAR SPEED SENSOR. THE REAR BRAKES WERE CLEANED AND ADJUSTED AND THE SPEED SENSOR ON THE LEFT SIDE WAS REPLACED. WHILE DRIVING, THE RIGHT FRONT BRAKE LOCKED UP AND THE MOTOR HOME HAD TO E TOWED. THE CONSUMER WAS INFORMED THE REAR CALIPER WAS FROZEN. ON A SEPARATE OCCASION, THE BRAKES SEIZED AND THE ABS SENSOR BURNED OUT. THE LEFT FRONT CALIPERS HAD TO BE REPLACED, THE LEFT FRONT WHEELS SPEED SENSOR AS WELL AS THE HUB SEAL. UPDATED 02/09/09 *CN UPDATED 02/10/09. *JB
TOOK VEHICLE INTO DEALER AND HAD CAMPAIGN NUMBER 04V019000 COMPLETED ON 10-26-04. NOW LESS THAN 10,000 MILES SINCE THEN, IT IS BACK AT THE SERVICE CENTER AFTER BRAKE FIRE AND PEDAL LOSS. VEHICLE IS IN NEED OF ROTORS, CALIPERS AND WHEEL SPEED SENSOR. *TR
WE HAD A BRAKE RECALL DONE ON OUR 2002 ITASCA SUNCRUISER MOTORHOME (W20 CHASSIS IN JAN 2005, MILEAGE 9141. WHILE ON VACATION IN JULY 2005, THE BRAKES OVERHEATED AND REPAIRS WERE AUTHORIZED BY WORKHORSE AT NO CHARGE AT MILEAGE 9,687. EXPERIENCED OVERHEATING AGAIN IN SEPTEMBER 2007 AT MILEAGE 28819. REPAIRS DONE AT OUR EXPENSE - REPLACE REAR ROTOR, WHEEL SEAL AND BRAKE PADS, ABS RING, REAR ABS SENSOR. AFTER 249 MILES, REAR BRAKE OVERHEATED AT MILEAGE 29,068, CHECKED FOR DAMAGE DUE TO OVERHEATING BUT THERE WAS NONE. HAD TO PAY FOR LABOR TO MAKE THIS DETERMINATION. *TR
Safety Rating for the 2002 WORKHORSE W20
NHTSA has not yet tested the 2002 WORKHORSE W20 in its New Car Assessment Program.
Technical Service Bulletins for the 2002 WORKHORSE W20
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2002 WORKHORSE W20
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WORKHORSE W20
- 2000 WORKHORSE W20 — 1 complaint
- 2001 WORKHORSE W20 — 2 complaints
- 2002 WORKHORSE W20 (current)
- 2003 WORKHORSE W20 — 12 complaints
- 2004 WORKHORSE W20 — 11 complaints
- 2005 WORKHORSE W20 — 3 complaints
- 2006 WORKHORSE W20 — 3 complaints
- 2007 WORKHORSE W20 — 0 complaints
Other WORKHORSE Models
- WORKHORSE W22 — 370 total complaints
- WORKHORSE CHASSIS — 72 total complaints
- WORKHORSE P320032 — 32 total complaints
- WORKHORSE P30 — 9 total complaints
- WORKHORSE P32 — 4 total complaints
- WORKHORSE W18 — 4 total complaints
- WORKHORSE W24 — 4 total complaints
- WORKHORSE P3500 — 3 total complaints