2003 WORKHORSE W20 — Problems, Recalls & Safety Data

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N/A

Safety Rating

12

Owner Complaints

1

Recall

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2003 WORKHORSE W20

The 2003 WORKHORSE W20 has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC. The most commonly reported problems involve the Service Brakes Hydraulic (7 complaints), Service Brakes Hydraulicfoundation Componentsdisccaliper (2 complaints), and Service Brakes Hydraulicfoundation Components (1 complaint).

Recalls for the 2003 WORKHORSE W20

NHTSA has recorded 1 recall for the 2003 WORKHORSE W20, potentially affecting up to 48,876 vehicles.

Recall 09V110000 — SERVICE BRAKES, HYDRAULIC

| 48,876 vehicles affected

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION....

Consequence: THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy: WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.

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Owner Complaints for the 2003 WORKHORSE W20

12 complaints have been filed with NHTSA for the 2003 WORKHORSE W20. Below is a breakdown by vehicle component.

Most Recent Complaints

#10262913 | SERVICE BRAKES, HYDRAULIC | | 48,850 miles
2ND OCCURRENCE OF BRAKE STICKING / DRAG DURING THIS TRIP. R REAR BRAKE DID NOT RELEASE AFTER BRAKING CAUSING DRAG & OVERHEATING. THIS (AND THE PREVIOUS REPORTED INCIDENT) OCCURRED AFTER GOING THROUGH A SECTION OF IN-TOWN STOP & GO TRAFFIC & STOP LIGHTS. THIS OCCURRENCE WAS RECOGNIZED QUICKLY AND WAS NOT AS SEVERE AS THE PREVIOUS ONE. I WAS ABLE TO COOL THE BRAKES DOWN AND THEY RELEASED. *TR
#10262068 | SERVICE BRAKES, HYDRAULIC | | 48,560 miles
BRAKE FAILURE - LOCKUP OF FRONT BRAKE CALIPER / ROTOR CAUSING OVERHEATING AND BRAKE FAILURE. NO SERIOUS INJURY RESULTED. CAUSED TRIP DELAY AND SIGNIFICANT COST TO REPAIR REPLACE BRAKE COMPONENTS AFFECTED. DEALER INSPECTED AND DIAGNOSED SIGNIFICANT OVERHEATING AND CRACKING OF THE FRONT ROTORS AND RECOMMENDED REPLACEMENT OF SAME AND PADS & SEALS AT A COST OF APPROX $900. THIS UNIT WAS PURCHASED USED WITH APPROX 37600 MILES AT WHICH TIME THE DEALER (WH SERVICE CENTER) INSPECTED AND REPLACE BRAKE PADS ON ALL 4 WHEELS. THIS UNIT IS STORED FOR SEVERAL MONTHS AT A TIME BUT HAS ALWAYS BEEN INSIDE STORAGE AND THE UNIT IS NOT DRIVEN IN WINTER WEATHER. *TR
LTR FROM CONGRESSMAN BISHOP ON BEHALF OF CONSTITUENT RE AN UPDATE ON AN INQUIRY HE PREVIOUSLY SUBMITTED RE W20 AND W22 CHASSIS BRAKES. *NJ THE CONSUMER STATED THE REAR BRAKE ROTORS OVERHEATED. THE BOILING BRAKE FLUID ALSO LEAD TO THE BRAKE FAILURE. *JB
#10239439 | SERVICE BRAKES, HYDRAULIC | | 8,681 miles
PARTIAL LOCKUP OF REAR CALIPERS ON A 2003 WORKHORSE W-20 CHASSIS ON A 2004 FLEETWOOD FLAIR 33R MOTORHOME AFTER TRAVELING APPROXIMATELY 100 MILES ON RELATIVELY FLAT HIGHWAY ENTERING TRAFFIC WITH STOPLIGHTS. AFTER ABOUT 10 MILES IN THE STOP AND GO TRAFFIC, A SLIGHT 'BRAKE SMELL' WAS NOTICED. THIS WAS APPROXIMATELY 10 MILES FROM HOME. I GOT OUT AND CHECKED THE WHEELS AND BOTH REAR WHEELS WERE HOT TO THE TOUCH. AT APPROXIMATELY 1 MILE FROM HOME THE ABS LIGHT CAME ON AND THE BRAKE PEDAL WENT TO THE FLOOR. WHEN THIS HAPPENED, I PUMPED THE PEDAL A FEW TIMES AND HAD BRAKES. I LIMPED HOME IN THIS CONDITION. PARKED AT HOME I NOTICED THE MASTER CYLINDER WAS HOT, THE BRAKE LINE TO THE REAR BRAKES WAS HOT, A SENSOR HAD MELTED OFF THE RIGHT REAR DUAL, AND A LENGTH (APPROX. 18 INCHES) OF FINE, COILED, COPPER WIRE WAS HANGING FROM THE CALIPER. TO ME IT LOOKED LIKE IT CAME OUT OF THE MELTED SENSOR. THE LEFT WHEEL WAS HOT, AND NOTHING WAS MELTED. AN APPOINTMENT WAS MADE TO GET IT LOOKED AT ON 8/26/08. *TR
#10233626 | SERVICE BRAKES, HYDRAULIC | | 15,962 miles
WHILE MY 2003 FLEETWOOD SOUTHWIND MOTOR HOME ON A WORKHORSE CHASSIS WAS IN FOR A RECALL ON THE INSTRUMENT CLUSTER (ABS) I WAS INFORMED THAT MY BRAKE FLUID HAD OVER HEATED AND THE BRAKE SYSTEM REQUIRED REPLACEMENT (CALIPERS, PADS, ROTORS). ACCORDING TO THE DEALER THE FLUID OVERHEATED, TURNED TO A JELLY AND WOULD NOT ALLOW THE PISTONS TO RETRACT AFTER THE BRAKES HAD BEEN APPLIED. WORHORSE WAS CONTACTED BY DEALER AND THEY REFUSED TO ACKNOWLEDGE THERE WAS AN ISSUE WITH THE BRAKES. I RETAINED 2 OF THE BRAKE CALIPERS AFTER REPAIRS WERE COMPLETE. RELATED TO NHTSA EA07016. *TR

View all Service Brakes Hydraulic complaints →

Safety Rating for the 2003 WORKHORSE W20

NHTSA has not yet tested the 2003 WORKHORSE W20 in its New Car Assessment Program.

Technical Service Bulletins for the 2003 WORKHORSE W20

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2003 WORKHORSE W20

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the WORKHORSE W20

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Other WORKHORSE Models

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