2023 VOLVO V60CC — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
4
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2023 VOLVO V60CC
The 2023 VOLVO V60CC has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC. 14 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Lane Departure Assist (1 complaint), Lane Departure Blind Spot Detection (1 complaint), and Lane Departure Warning (1 complaint).
Recalls for the 2023 VOLVO V60CC
NHTSA has recorded 4 recalls for the 2023 VOLVO V60CC, potentially affecting up to 854,152 vehicles.
Recall 25V282000 — BACK OVER PREVENTION:SOFTWARE
| 413,151 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...
Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall...
View full details →Recall 23V188000 — ELECTRICAL SYSTEM
| 393 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Consequence: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is...
View full details →Recall 23V012000 — SERVICE BRAKES, HYDRAULIC
| 27,457 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Consequence: A reduction in brake support functions can increase the risk of a crash.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
View full details →Recall 25V908000 — BACK OVER PREVENTION:SOFTWARE
| 413,151 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed February 16, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number...
View full details →Owner Complaints for the 2023 VOLVO V60CC
4 complaints have been filed with NHTSA for the 2023 VOLVO V60CC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Lane Departure Assist | 1 | 1 | 0 | 1 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While driving on the highway, Lane Keeping Assistance activated as my wife made room for a vehicle on the side of the highway. Ultimately, she ended up swerving into the middle lane and continued to feel as if she was fighting the car, swerving side to side, ultimately making contact with a car in the left lane. The vehicle is currently at a collision service center awaiting repair. Ultimately this feature seems to have contributed to, or frankly caused an accident with another driver. The system was ping-ponging the vehicle side to side attempting to find a lane. Two vehicles were involved in the accident. The actions of the lane keep assist were described to the police officer on scene, and also to our insurance company. The problem has not been reproduced, as the car is in a shop awaiting repair. The vehicle was inspected by an insurance representative for damage, however their assessment did not include the lane keeping assistance. We had noticed prior to the accident, a few times, that the lane keep assist seemed fairly aggressive. At times when it kicked in, it was a rather big surprise. The system is not exactly subtle. A system like this, that has the potential to surprise a driver to the point of losing control, or one that seems to wrestle for control, should not be on the road.
All of the sounds in the vehicle just stops. This has happened twice while driving the vehicle. No saftey warning sounds, no idiot light sounds, no turn signal sound and no radio. The vehicle still runs; however all the the safely ADAS systems remain silent. There are no warning sounds for any of Volvo's advanced safety systems. This is a series safety issue since there are no sounds; someone would have to constantly watch the dashboard instead of watching the road while one is driving.
All of the sounds in the vehicle just stops. This has happened twice while driving the vehicle. No saftey warning sounds, no idiot light sounds, no turn signal sound and no radio. The vehicle still runs; however all the the safely ADAS systems remain silent. There are no warning sounds for any of Volvo's advanced safety systems. This is a series safety issue since there are no sounds; someone would have to constantly watch the dashboard instead of watching the road while one is driving.
All of the sounds in the vehicle just stops. This has happened twice while driving the vehicle. No saftey warning sounds, no idiot light sounds, no turn signal sound and no radio. The vehicle still runs; however all the the safely ADAS systems remain silent. There are no warning sounds for any of Volvo's advanced safety systems. This is a series safety issue since there are no sounds; someone would have to constantly watch the dashboard instead of watching the road while one is driving.
Safety Rating for the 2023 VOLVO V60CC
NHTSA has not yet tested the 2023 VOLVO V60CC in its New Car Assessment Program.
Technical Service Bulletins for the 2023 VOLVO V60CC
Volvo Car USA, LLC has issued 14 technical service bulletins (TSBs) for the 2023 VOLVO V60CC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
35953.10.0 — UNKNOWN OR OTHER
This is a Technical Journal: Unable to connect "Volvo Cars App" to vehicle. Follow detailed instructions.
C00012 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade ? C00012 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads.
A10247 — SUSPENSION
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
A10246 — SUSPENSION
Volvo Cars quality investigations have identified that the wrong tool parameter setting was used during rear leaf spring production on vehicles built with rear leaf spring suspension. As a result, the rear suspension leaf spring may break.
TJ36139140 — UNKNOWN OR OTHER
Software.
TJ3644720 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
Call button in the OHC might not be lit
TJ36526 — EQUIPMENT:ELECTRICAL
ERS or preconditioning fails + message in VC App
TJ34102-2 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
Unnecessary Replacements of BEV and PHEV Charging Cables
TJ36224 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
No bass function (High Performance Audio)
TJ36187 — ELECTRICAL SYSTEM
Internet Connectivity symbols in CCD
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2023 VOLVO V60CC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO V60CC
- 2018 VOLVO V60CC — 3 complaints
- 2019 VOLVO V60CC — 0 complaints
- 2020 VOLVO V60CC — 6 complaints
- 2021 VOLVO V60CC — 4 complaints
- 2022 VOLVO V60CC — 3 complaints
- 2023 VOLVO V60CC (current)
- 2024 VOLVO V60CC — 0 complaints
- 2025 VOLVO V60CC — 0 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S60 — 1,655 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints