2021 VOLVO V60CC — Problems, Recalls & Safety Data

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N/A

Safety Rating

4

Owner Complaints

3

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2021 VOLVO V60CC

The 2021 VOLVO V60CC has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with STEERING, SEAT BELTS:REAR/OTHER:RETRACTOR, SEAT BELTS:FRONT:RETRACTOR. 3 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Service Brakes (1 complaint), and Unknown Or Other (1 complaint).

Recalls for the 2021 VOLVO V60CC

NHTSA has recorded 7 recalls for the 2021 VOLVO V60CC, potentially affecting up to 66,170 vehicles.

Recall 23V001000 — STEERING

| 74 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

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Recall 21V682000 — SEAT BELTS:REAR/OTHER:RETRACTOR

| 19,149 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

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Recall 21V682000 — SEAT BELTS:FRONT:RETRACTOR

| 19,149 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

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Recall 21V682000 — SEAT BELTS

| 19,149 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.

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Recall 21V001000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

| 2,883 vehicles affected

Defect: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.

Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number...

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Recall 21V001000 — SEAT BELTS:PRETENSIONER

| 2,883 vehicles affected

Defect: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.

Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number...

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Recall 21V001000 — AIR BAGS

| 2,883 vehicles affected

Defect: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.

Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.

Remedy: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number...

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Owner Complaints for the 2021 VOLVO V60CC

4 complaints have been filed with NHTSA for the 2021 VOLVO V60CC. Below is a breakdown by vehicle component.

Most Recent Complaints

#11644397 | AIR BAGS | | N/A miles
CONCERN: Volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. This results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. SUMMARY OF EVENTS: While driving at speed, I received a “BRAKE FAILURE / PLEASE STOP SAFELY” warning, followed by “ABS / ESC” and “SRS Airbag” failure messages. This led to a sudden and dangerous loss of braking power and airbag system failure, forcing me to pull over in an emergency maneuver. Diagnostics confirmed that water leaked into the car’s critical electronic systems via the sunroof. Like other manufacturers, Volvo sunroofs degrade over time and require drainage. However, Volvo’s design is fatally flawed—clogged drains lead to direct water ingress into the electronics, causing total vehicle system failure while in motion. No warning is provided before catastrophic failure occurs. This is not an isolated case. An identical failure occurred in our second Volvo (2020 V90 Cross Country), owned and operated in California. This proves a systematic design defect—the same critical safety failure occurred in two separate vehicles, in different environments, under identical circumstances. I am deeply alarmed by Volvo’s negligent sunroof drainage design, which puts drivers and the public at severe risk of fatal system failures. I am reporting this to NHTSA because I believe this fundamental design flaw in Volvo sunroofs endangers lives and demands urgent regulatory action. Thank you for your attention to this urgent safety issue.
#11644397 | SERVICE BRAKES | | N/A miles
CONCERN: Volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. This results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. SUMMARY OF EVENTS: While driving at speed, I received a “BRAKE FAILURE / PLEASE STOP SAFELY” warning, followed by “ABS / ESC” and “SRS Airbag” failure messages. This led to a sudden and dangerous loss of braking power and airbag system failure, forcing me to pull over in an emergency maneuver. Diagnostics confirmed that water leaked into the car’s critical electronic systems via the sunroof. Like other manufacturers, Volvo sunroofs degrade over time and require drainage. However, Volvo’s design is fatally flawed—clogged drains lead to direct water ingress into the electronics, causing total vehicle system failure while in motion. No warning is provided before catastrophic failure occurs. This is not an isolated case. An identical failure occurred in our second Volvo (2020 V90 Cross Country), owned and operated in California. This proves a systematic design defect—the same critical safety failure occurred in two separate vehicles, in different environments, under identical circumstances. I am deeply alarmed by Volvo’s negligent sunroof drainage design, which puts drivers and the public at severe risk of fatal system failures. I am reporting this to NHTSA because I believe this fundamental design flaw in Volvo sunroofs endangers lives and demands urgent regulatory action. Thank you for your attention to this urgent safety issue.
#11644397 | VEHICLE SPEED CONTROL | | N/A miles
CONCERN: Volvo cars’ sunroofs are negligently designed, allowing sunroof drain obstructions to flood the vehicle’s internal electronics. This results in catastrophic and simultaneous system failures, including brake loss, airbag failure, and disabled traction control—posing an extreme and imminent safety risk. SUMMARY OF EVENTS: While driving at speed, I received a “BRAKE FAILURE / PLEASE STOP SAFELY” warning, followed by “ABS / ESC” and “SRS Airbag” failure messages. This led to a sudden and dangerous loss of braking power and airbag system failure, forcing me to pull over in an emergency maneuver. Diagnostics confirmed that water leaked into the car’s critical electronic systems via the sunroof. Like other manufacturers, Volvo sunroofs degrade over time and require drainage. However, Volvo’s design is fatally flawed—clogged drains lead to direct water ingress into the electronics, causing total vehicle system failure while in motion. No warning is provided before catastrophic failure occurs. This is not an isolated case. An identical failure occurred in our second Volvo (2020 V90 Cross Country), owned and operated in California. This proves a systematic design defect—the same critical safety failure occurred in two separate vehicles, in different environments, under identical circumstances. I am deeply alarmed by Volvo’s negligent sunroof drainage design, which puts drivers and the public at severe risk of fatal system failures. I am reporting this to NHTSA because I believe this fundamental design flaw in Volvo sunroofs endangers lives and demands urgent regulatory action. Thank you for your attention to this urgent safety issue.
#11469982 | UNKNOWN OR OTHER | | N/A miles
Rear tires tread started shredding off particularly on the outside edge. The passenger rear tire is bald on outside edge the driver side is bad but not as extreme.This only took 1,500 miles I don’t know the cause but with 150 miles to get home I switched the drive mode from comfort to eco and that might have slowed or stopped the issue.Pic1passenger rear pic2 drivers rear pic3 drivers front pic4 passenger front The first appointment I can get at the dealership is June 28,2022 but I plan on stopping by 6/19/22 to show him the issues and order new tires.

Safety Rating for the 2021 VOLVO V60CC

NHTSA has not yet tested the 2021 VOLVO V60CC in its New Car Assessment Program.

Technical Service Bulletins for the 2021 VOLVO V60CC

Volvo Car USA, LLC has issued 3 technical service bulletins (TSBs) for the 2021 VOLVO V60CC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

36916.1.0 — ELECTRICAL SYSTEM

This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.

TJ36147.1.1 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Poor radio reception and sound (FM)

TJ35978 — EQUIPMENT:ELECTRICAL

Convert CARE KEY to normal key

NHTSA Investigations for the 2021 VOLVO V60CC

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO V60CC

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Other VOLVO Models

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