2016 VOLVO V60 — Problems, Recalls & Safety Data

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N/A

Safety Rating

17

Owner Complaints

4

Recalls

ACTIVE RECALL

17

Service Bulletins

0

Investigations

Overview of the 2016 VOLVO V60

The 2016 VOLVO V60 has received a total of 17 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT. 17 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Engine (4 complaints), Electrical System (3 complaints), and Structurebody (2 complaints).

Recalls for the 2016 VOLVO V60

NHTSA has recorded 6 recalls for the 2016 VOLVO V60, potentially affecting up to 1,151,599 vehicles.

Recall 20V378000 — SEAT BELTS:FRONT

| 308,260 vehicles affected

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

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Recall 20V378000 — SEAT BELTS:FRONT

| 308,260 vehicles affected

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

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Recall 20V378000 — SEAT BELTS:FRONT

| 308,260 vehicles affected

Defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not...

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.

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Recall 19V849000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 144,937 vehicles affected

Defect: Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

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Recall 16V798000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 74,027 vehicles affected

Defect: Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such,...

Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number...

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Recall 15V555000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

| 7,855 vehicles affected

Defect: Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting when necessary.

Consequence: If the vehicle is unexpectedly unable to be started in the middle of traffic, such as when stopped at an intersection, there is an increased risk of a crash.

Remedy: Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://volvo.custhelp.com....

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Owner Complaints for the 2016 VOLVO V60

17 complaints have been filed with NHTSA for the 2016 VOLVO V60. Below is a breakdown by vehicle component.

Most Recent Complaints

#11624697 | ENGINE AND ENGINE COOLING | | 185,000 miles
The contact owns a 2016 Volvo V60. The contact stated that after changing the engine oil, one week later the message "Engine Oil Low" was displayed. The contact later discovered the engine oil was low and the vehicle had experienced excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 185,000.
#11589497 | ENGINE | | N/A miles
Volvo dealer confirmed Excessive oil burn due to bad piston rings. Volvo USA recalled other cars with the same problem but refused to recall mine. They offered instead partial payment for the fix. Should be full payment to repair.
#11562906 | UNKNOWN OR OTHER | | N/A miles
Interior (center) rear view mirror glass migrates over time to point downward, so you see the backseat rather than out the back window. Have to manually adjust it to point back up approximately every 500 miles. Suspect it happens as you drive over bumps. Have had two dealerships look at it (Gorges in Omaha, NE and Willis in Clive, IA) and both reported no issue found. Obviously, neither of them had a tech drive the car 500 miles. Issue has persisted since purchasing the car in 2017 with 12,800 miles on it.
#11192008 | ELECTRICAL SYSTEM | | 50,500 miles
INFOTAINMENT SCREEN REBOOTS CONTINUOUSLY AND NEVER COMPLETES LOADING, MAKING MANY CONTROL FUNCTIONS OF THE VEHICLE COMPLETELY INACCESSIBLE. THIS OCCURS DURING ANY TIME WHEN THE CAR IS RUNNING, REGARDLESS OF WHETHER IT IS STATIONARY OR MOVING.
#11120667 | POWER TRAIN | | 38,000 miles
TL* THE CONTACT OWNS A 2016 VOLVO V60. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. WHEN THE VEHICLE WAS PARKED, THE LOW BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NOTHING WRONG WITH THE BATTERY. THE VEHICLE WAS TAKEN TO THE VOLVO OF SAN ANTONIO DEALER (1326 NE INTERSTATE 410 LOOP, SAN ANTONIO, TX 78209, 210-591-0863) WHERE THE BATTERY AND SPARK PLUGS WERE REPLACED. WHILE DRIVING BACK HOME AT AN UNKNOWN SPEED, A GRINDING NOISE WAS HEARD ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE METAL-TO-METAL AND THAT A CALIPER BOLT WAS MISSING. THE MECHANIC REPLACED THE ROTOR, BRAKE PADS, AND THE MISSING BOLT. THE CONTACT ALSO STATED THAT LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE BRAKE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

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Safety Rating for the 2016 VOLVO V60

NHTSA has not yet tested the 2016 VOLVO V60 in its New Car Assessment Program.

Technical Service Bulletins for the 2016 VOLVO V60

Volvo Car USA, LLC has issued 17 technical service bulletins (TSBs) for the 2016 VOLVO V60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

P10183 — ENGINE AND ENGINE COOLING

Extended Warranty

21P10183 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Extended Warranty P10183: I5T Oil Consumption Replace

P10206 — ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE

Extended Warranty P10206: I5T Oil Consumption Test

TJ34740.1.3-2020 — ENGINE

This is a Technical Journal: 4 Cylinder VEP engine: Castrol Edge Professional V 0W-20 Synthetic oil.

TJ29818 9 0-2019 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

This is a Technical Journal: If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.

P29929-2019-05-2 — ELECTRICAL SYSTEM

Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Corporation, has voluntarily decided to extend warranty coverage on certain model year 2015 ? 2016 S60, V60, XC60, S80, XC90, XC70 models. Volvo has determined that there is the potential for the wire bonding inside...

TJ3458820-2019-0 — ENGINE

This is a Technical Journal: High oil consumption. Engine 61

TJ33876 — SERVICE BRAKES

Squealing noise from rear brakes

TJ33524 1 2-2018 — EQUIPMENT

This is a Technical Journal: Unusual noise while driving from sealing ring. check first if the sealing ring is displaced, if so, proceed with replacement of the sealing ring

TJ30393 6 0-2017 — STEERING

VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Front brake caliper - Noise REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 30393 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Cars North America 2015 - 07...

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2016 VOLVO V60

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO V60

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Other VOLVO Models

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