2020 VOLVO V60 — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

8

Owner Complaints

3

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2020 VOLVO V60

The 2020 VOLVO V60 has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM:SOFTWARE. 6 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Service Brakes (3 complaints), and Fuelpropulsion System (1 complaint).

Recalls for the 2020 VOLVO V60

NHTSA has recorded 8 recalls for the 2020 VOLVO V60, potentially affecting up to 444,242 vehicles.

Recall 25V179000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

View full details →

Recall 25V179000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

View full details →

Recall 25V179000 — ELECTRICAL SYSTEM:SOFTWARE

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

View full details →

Recall 25V179000 — ELECTRICAL SYSTEM:SOFTWARE

| 7,483 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Consequence: A short circuit in a high-voltage battery increases the risk of a fire.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be...

View full details →

Recall 21V414000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

| 85,550 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

View full details →

Recall 21V414000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 85,550 vehicles affected

Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

View full details →

Recall 20V144000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 121,605 vehicles affected

Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

View full details →

Recall 20V144000 — FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION

| 121,605 vehicles affected

Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

View full details →

Owner Complaints for the 2020 VOLVO V60

8 complaints have been filed with NHTSA for the 2020 VOLVO V60. Below is a breakdown by vehicle component.

Most Recent Complaints

#11659857 | ELECTRICAL SYSTEM | | N/A miles
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isn’t a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. After getting it repaired and the techs saying everything was good to go, it hasn’t been a week before something else happened. Upon trying to start the car today, the dash throws a number of warnings again. Upon seeing the warnings, I pulled out my scan tool and now tells me the low pressure fuel pump, fuel pressure regulator, and abs pump go out and I’m already frustrated and back into a situation with a vehicle that is already expensive as it is. Luckily everything popped up at home, because the vehicle throws itself into limp/bricked mode to where it won’t even start the engine. And because it’s a plug in hybrid, it was able to at least get the system going to read what’s going on compared to what was stated earlier when the battery was already depleted. Now I have to find a way to transport this vehicle again and I’m already having regrets of purchasing it in the first place. I just wanted a hybrid wagon that has all the cargo and efficiency without being an suv.
#11659857 | FUEL/PROPULSION SYSTEM | | N/A miles
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isn’t a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. After getting it repaired and the techs saying everything was good to go, it hasn’t been a week before something else happened. Upon trying to start the car today, the dash throws a number of warnings again. Upon seeing the warnings, I pulled out my scan tool and now tells me the low pressure fuel pump, fuel pressure regulator, and abs pump go out and I’m already frustrated and back into a situation with a vehicle that is already expensive as it is. Luckily everything popped up at home, because the vehicle throws itself into limp/bricked mode to where it won’t even start the engine. And because it’s a plug in hybrid, it was able to at least get the system going to read what’s going on compared to what was stated earlier when the battery was already depleted. Now I have to find a way to transport this vehicle again and I’m already having regrets of purchasing it in the first place. I just wanted a hybrid wagon that has all the cargo and efficiency without being an suv.
#11495219 | ELECTRICAL SYSTEM | | N/A miles
THE MAIN DRIVER INFORMATION DISPLAY WENT BLANK WHILE OPERATING THE VEHICLE. IMPORTANT OPERATING INFORMATION SUCH VEHICLE SPEED, TURN SIGNAL INDICATORS, FUEL REMAINING ETC., WAS NOT AVAILABLE TO THE DRIVER. THE CENTER DISPLAY FOR THE NAVIGATION SYSTEM HAS ALSO GONE BLANK TWICE WHILE OPERATING THE VEHICLE SINCE I PURCHASED THE VEHICLE. ADDITIONALLY, THE TAILGATE WILL OPEN ALL THE WAY AND A SPLIT-SECOND LATER WILL DROP ABOUT 15 INCHES. BOTH MY WIFE AND HAVE BEEN HIT IN THE BACK OF THE HEAD BY THE TAILGATE BECAUSE OF THIS.
#11435219 | SERVICE BRAKES | | N/A miles
The brake rotors exceed the manufacturers run out specifications and tolerances. This has been happening vehicles as early as 2018 model year. In my specific case I bought the car with 3600 miles on it as a certified vehicle from a Volvo dealership. On my drive home I could feel the braking pulsation in the steering wheel. The dealership measured the run out and it exceeded the manufacturers specification on all four corners. I then joined a Facebook Volvo owners group and found out there are several members that have had their rotors replaced by the dealer in many cases multiple times because they are either installing a non-conforming brake rotor or the part becomes defective with use well within the warranty period. If the vibration caused by the rotor run out continues to increase without mitigation it may cause the brake pads to deteriorate at a high rate reducing stopping distance or cause the vehicle to swerve.
#11384140 | SERVICE BRAKES | | 2,800 miles
WHEN TEMPERATURES ARE BELOW 60 DEGREES I RECEIVE A "BRAKE LIGHT MALFUNCTION" NOTICE AND WHEN LOOKING AT THE BRAKE LIGHTS THE 3RD CHSML SEEMS TO BE DIMMER THEN NORMAL. ONLY HAPPENS AT LOWER TEMPERATURES. THIS HAPPENS WHEN FIRST STARTED.

View all Electrical System complaints →

Safety Rating for the 2020 VOLVO V60

NHTSA has not yet tested the 2020 VOLVO V60 in its New Car Assessment Program.

Technical Service Bulletins for the 2020 VOLVO V60

Volvo Car USA, LLC has issued 6 technical service bulletins (TSBs) for the 2020 VOLVO V60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TJ36415 — HYBRID PROPULSION SYSTEM

PHEV Intermittent Start of the Combustion Engine in Hybrid

TJ35944.1.0-2021 — EQUIPMENT

This is a Technical Journal: Ghost DTC set, VCU1-U210782. does not affect any of the functions in the car.

PB30-S10020-2020 — ELECTRICAL SYSTEM:SOFTWARE

Parts Bulletin for S10020 - Brake Control Module (BCM) may stop diagnostic communication in case of an altered bus communication rate, due to an error (bug) in the diagnostics system. Download software is required. Parts for software download listed.

PB30-S10020-2020 — SERVICE BRAKES

Parts Bulletin for S10020 - Brake Control Module (BCM) may stop diagnostic communication in case of an altered bus communication rate, due to an error (bug) in the diagnostics system. Download software is required. Parts for software download listed.

TJ35460.1.5-2020 — ENGINE

This is a Technical Journal: Check Engine Light (BCM2 requesting MIL). A service solution is under development

TJ34676.2.0-2020 — ELECTRICAL SYSTEM

This is a Technical Journal: DTC CEM-U030141 with no customer symptom

NHTSA Investigations for the 2020 VOLVO V60

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO V60

View all VOLVO V60 model years →

Other VOLVO Models

View all VOLVO models →

Check any vehicle history by VIN - Free vehicle history report