NHTSA Complaint #11120667 — 2016 VOLVO V60

TL* THE CONTACT OWNS A 2016 VOLVO V60. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. WHEN THE VEHICLE WAS PARKED, THE LOW BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NOTHING WRONG WITH THE BATTERY. THE VEHICLE WAS TAKEN TO THE VOLVO OF SAN ANTONIO DEALER (1326 NE INTERSTATE 410 LOOP, SAN ANTONIO, TX 78209, 210-591-0863) WHERE THE BATTERY AND SPARK PLUGS WERE REPLACED. WHILE DRIVING BACK HOME AT AN UNKNOWN SPEED, A GRINDING NOISE WAS HEARD ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE METAL-TO-METAL AND THAT A CALIPER BOLT WAS MISSING. THE MECHANIC REPLACED THE ROTOR, BRAKE PADS, AND THE MISSING BOLT. THE CONTACT ALSO STATED THAT LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE BRAKE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.