2009 VOLKSWAGEN TOUAREG — Problems, Recalls & Safety Data
N/A
Safety Rating
25
Owner Complaints
2
Recalls
40
Service Bulletins
0
Investigations
Overview of the 2009 VOLKSWAGEN TOUAREG
The 2009 VOLKSWAGEN TOUAREG has received a total of 25 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE, STRUCTURE:BODY. 40 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Fuelpropulsion System (8 complaints), Steering (3 complaints), and Air Bags (2 complaints).
Recalls for the 2009 VOLKSWAGEN TOUAREG
NHTSA has recorded 2 recalls for the 2009 VOLKSWAGEN TOUAREG, potentially affecting up to 35,324 vehicles.
Recall 17V151000 — FUEL SYSTEM, GASOLINE
| 20,908 vehicles affected
Defect: Volkswagen Group of America Inc. (Volkswagen) is recalling certain 2007-2010 Touareg vehicles. The fuel filter flange may crack and allow fuel to leak out.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will inspect and replace the fuel filter flange if cracks are found. A protective cover will be applied to the fuel filter to prevent oxidization cracks from forming. These repairs will be made free...
View full details →Recall 09V248000 — STRUCTURE:BODY
| 14,416 vehicles affected
Defect: VOLKSWAGEN IS RECALLING 14,416 MY 2007-2009 TOUAREG VEHICLES. THE FASTENING STRUTS ON THE ROOF EDGE SPOILER CAN CRACK, CAUSING THE SPOILER TO BECOME LOOSE AND POSSIBLY DETACH FROM THE VEHICLE WITHOUT WARNING, EVEN THOUGH INITIALLY THE SPOILER MAY FEEL SECURE.
Consequence: IF THIS HAPPENS, THE SPOILER COULD CAUSE INJURY BY STRIKING PERSONS OUTSIDE THE VEHICLE OR COULD BECOME AN OBSTACLE TO OTHER DRIVERS, POSSIBLY RESULTING IN A CRASH.
Remedy: DEALERS WILL INSTALL REINFORCEMENT WEDGES TO THE ROOF EDGE SPOILER FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2009. OWNER MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
View full details →Owner Complaints for the 2009 VOLKSWAGEN TOUAREG
25 complaints have been filed with NHTSA for the 2009 VOLKSWAGEN TOUAREG. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 8 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
No warning prior to failure. At highway speed, Dashboard Notice: SYSTEM FAULT - SERVICE NOW. All electrical systems stopped working, including: Lighting - No Headlight/Running Light control- No Turn Signals- 4-Way Flashers worked, then stopped working- No Windshield Wipers- No interior Windshield defogger- No Side Window Control for manual traffic signals- Do not know if Brake Lights were working- Mechanic states that battery was not charging- Some Dashboard displays were not working - Cruise control stopped working -
No warning prior to failure. At highway speed, Dashboard Notice: SYSTEM FAULT - SERVICE NOW. All electrical systems stopped working, including: Lighting - No Headlight/Running Light control- No Turn Signals- 4-Way Flashers worked, then stopped working- No Windshield Wipers- No interior Windshield defogger- No Side Window Control for manual traffic signals- Do not know if Brake Lights were working- Mechanic states that battery was not charging- Some Dashboard displays were not working - Cruise control stopped working -
No warning prior to failure. At highway speed, Dashboard Notice: SYSTEM FAULT - SERVICE NOW. All electrical systems stopped working, including: Lighting - No Headlight/Running Light control- No Turn Signals- 4-Way Flashers worked, then stopped working- No Windshield Wipers- No interior Windshield defogger- No Side Window Control for manual traffic signals- Do not know if Brake Lights were working- Mechanic states that battery was not charging- Some Dashboard displays were not working - Cruise control stopped working -
A fuel smell is detected in my vehicle, as noted in Repair Available for Safety Recall 20Z4 – Fuel Pump FlangeCertain 2007-2010 MY Volkswagen Touareg / NHTSA Campaign Number: 17V151000.
DRIVING ON THE INTERSTATE A FAULT LIGHT STARTED FLASHING "ENGINE FAULT SERVICE NOW" ALONG WITH THE GLOW PLUG LIGHT. I PUT THE TRANSMISSION INTO NEUTRAL AND MOVED INTO THE SLOW LANE. THE ENGINE IMMEDIATELY STOPPED. I PUT ON MY HAZARD LIGHTS AND WAS ABLE TO ALLOW IT TO ROLL IT A SAFE PLACE TO PULL OVER. THE DEALERSHIP SAID THE HIGH PRESSURE FUEL PUMP FAILED (HPFP) WHICH CAUSED THE ENGINE TO IMMEDIATELY STOP. LUCKILY I WAS IN AN AREA WHERE I COULD ROLL TO A SAFE PLACE AND WASN'T PULLING A TRAILER LIKE WE OFTEN DO. I WAS ALSO LUCKY I WAS IN AN AREA WITH CELL RECEPTION. I HAD SPENT MOST OF THE DAY DRIVING IN A REMOTE AREA THAT WOULDN'T HAVE HAD RECEPTION.
Safety Rating for the 2009 VOLKSWAGEN TOUAREG
NHTSA has not yet tested the 2009 VOLKSWAGEN TOUAREG in its New Car Assessment Program.
Technical Service Bulletins for the 2009 VOLKSWAGEN TOUAREG
Volkswagen Group of America, Inc. has issued 40 technical service bulletins (TSBs) for the 2009 VOLKSWAGEN TOUAREG. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
Circular 23EM — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
SERV_ACT - Engine Control Module (ECM) Software
Dealer 23EM — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
SERV_ACT - Engine Control Module (ECM) Software
V171901201285551 — ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
V171901201285532 — ENGINE AND ENGINE COOLING
Updated to include update recommended engine oil attachments.
Circular 23BZ — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
During routine evaluation testing, it was determined that some software functions required updates.
Dealer 23BZ — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
During routine evaluation testing, it was determined that some software functions required updates.
TT 01 20 05 — ENGINE
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
TT 26 19 01 — EQUIPMENT
Engine Start Not Possible Message, AdBlueÃÂî SCR Reset for Lock out. Update to adaptations channel.
TT 91 18 10 — EQUIPMENT
Scan tool tip to address no identification of AW77
VWP-17-16-201809 — FUEL SYSTEM, GASOLINE
This Document informs dealers to upload fuel receipts to INFORM rather than Doc-IT
Showing 10 of 40 technical service bulletins.
NHTSA Investigations for the 2009 VOLKSWAGEN TOUAREG
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN TOUAREG
- 2004 VOLKSWAGEN TOUAREG — 373 complaints
- 2005 VOLKSWAGEN TOUAREG — 105 complaints
- 2006 VOLKSWAGEN TOUAREG — 52 complaints
- 2007 VOLKSWAGEN TOUAREG — 9 complaints
- 2008 VOLKSWAGEN TOUAREG — 73 complaints
- 2009 VOLKSWAGEN TOUAREG (current)
- 2010 VOLKSWAGEN TOUAREG — 37 complaints
- 2011 VOLKSWAGEN TOUAREG — 20 complaints
- 2012 VOLKSWAGEN TOUAREG — 36 complaints
- 2013 VOLKSWAGEN TOUAREG — 42 complaints
- 2014 VOLKSWAGEN TOUAREG — 35 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints