2018 VOLKSWAGEN JETTA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

34

Owner Complaints

2 Crashes

3

Recalls

ACTIVE RECALL

33

Service Bulletins

0

Investigations

Overview of the 2018 VOLKSWAGEN JETTA

The 2018 VOLKSWAGEN JETTA has received a total of 34 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE. 33 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (8 complaints), Air Bags (6 complaints), and Fuelpropulsion System (4 complaints).

Recalls for the 2018 VOLKSWAGEN JETTA

NHTSA has recorded 4 recalls for the 2018 VOLKSWAGEN JETTA, potentially affecting up to 1,576,284 vehicles.

Recall 20V648000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

| 218,192 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

Consequence: A fuel leak increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.

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Recall 20E064000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

| 38 vehicles affected

Defect: Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Consequence: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

Remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall...

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Recall 19V615000 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

| 679,027 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

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Recall 19V615000 — STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

| 679,027 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

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Owner Complaints for the 2018 VOLKSWAGEN JETTA

34 complaints have been filed with NHTSA for the 2018 VOLKSWAGEN JETTA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718601 | FUEL/PROPULSION SYSTEM | | N/A miles
The car makes a loud popping/ clicking sound in the back of the car (near exhaust) whenever I accelerate or let off the gas.
#11682295 | ENGINE | | N/A miles
On Monday [XXX] my 2018 VW Jetta S started gushing gas from the bottom of the car. I immediately pulled over and called AAA to have my car towed to my nearest VW dealer which was National City Volkswagen 3131 Mile of Car National City, Ca. The issue my car was having looked similar to a recall due to fuel rails coming loose. My car ended up having faulty gas rails which is part of a recall for my vehicle. I was told it was already corrected 4 years ago so i had to pay out of pocket for it. Yet the repairs or corrected recall are not on the carfax, for one. And for two, I did not own the car when said repairs were completed and I cannot find any record of it. I believe VW is still responsible for this as it is the same parts that were repaired for the recall. Plus, I missed a whole day at work because of this. ($30hr×8=$240) plus the $1438.26 I had to pay out of pocket. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11682295 | FUEL/PROPULSION SYSTEM | | N/A miles
On Monday [XXX] my 2018 VW Jetta S started gushing gas from the bottom of the car. I immediately pulled over and called AAA to have my car towed to my nearest VW dealer which was National City Volkswagen 3131 Mile of Car National City, Ca. The issue my car was having looked similar to a recall due to fuel rails coming loose. My car ended up having faulty gas rails which is part of a recall for my vehicle. I was told it was already corrected 4 years ago so i had to pay out of pocket for it. Yet the repairs or corrected recall are not on the carfax, for one. And for two, I did not own the car when said repairs were completed and I cannot find any record of it. I believe VW is still responsible for this as it is the same parts that were repaired for the recall. Plus, I missed a whole day at work because of this. ($30hr×8=$240) plus the $1438.26 I had to pay out of pocket. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11675689 | AIR BAGS | | N/A miles
Passenger airbag light is illuminated after hitting a bump in the road
#11665499 | AIR BAGS | | N/A miles
I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.

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Safety Rating for the 2018 VOLKSWAGEN JETTA

The 2018 VOLKSWAGEN JETTA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2018 VOLKSWAGEN JETTA

Volkswagen Group of America, Inc. has issued 33 technical service bulletins (TSBs) for the 2018 VOLKSWAGEN JETTA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

V4823022072282_1 — UNKNOWN OR OTHER

Rear of teering wheel trim modification for noise when maneuvering.

TT 15 22 01 — ENGINE AND ENGINE COOLING

Camshaft timing faults may store in ECM after cylinder head or engine replacement.

SM 05-2021 — UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

SM 52-2021 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

V0120052061109_2 — ENGINE AND ENGINE COOLING

1.4L Engine sensor self-check during start-up, Possible DTC stored.

V9119052057748-2 — EQUIPMENT ADAPTIVE/MOBILITY

SVM update.

V0120052061105-1 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

P0111 diagnosis

V0120052061105-1 — EQUIPMENT

P0111 diagnosis

TT 45 18 03 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Autonomous data event gathering

VOS-20-17 — ELECTRICAL SYSTEM:SOFTWARE

This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.

Showing 10 of 33 technical service bulletins.

NHTSA Investigations for the 2018 VOLKSWAGEN JETTA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN JETTA

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Other VOLKSWAGEN Models

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