2015 VOLKSWAGEN JETTA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

283

Owner Complaints

11 Crashes 3 Fires

8

Recalls

ACTIVE RECALL

126

Service Bulletins

0

Investigations

Overview of the 2015 VOLKSWAGEN JETTA

The 2015 VOLKSWAGEN JETTA has received a total of 283 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 10 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE. 126 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (43 complaints), Electrical System (42 complaints), and Unknown Or Other (33 complaints).

Recalls for the 2015 VOLKSWAGEN JETTA

NHTSA has recorded 10 recalls for the 2015 VOLKSWAGEN JETTA, potentially affecting up to 1,612,990 vehicles.

Recall 20E064000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

| 38 vehicles affected

Defect: Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Consequence: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

Remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall...

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Recall 19V615000 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

| 679,027 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

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Recall 19V615000 — STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

| 679,027 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the...

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

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Recall 19V679000 — UNKNOWN OR OTHER

| 113 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause...

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number...

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Recall 15V705000 — ENGINE AND ENGINE COOLING:ENGINE

| 91,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

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Recall 15V705000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

| 91,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

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Recall 15V627000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 993 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly....

Consequence: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.

Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.

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Recall 15V028000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

| 44,658 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27,...

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This...

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Recall 14V790000 — EXTERIOR LIGHTING:HEADLIGHTS

| 25,007 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. As such, these...

Consequence: Insufficient headlight output may increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.

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Recall 14V670000 — SEATS

| 393 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.

Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for...

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Owner Complaints for the 2015 VOLKSWAGEN JETTA

283 complaints have been filed with NHTSA for the 2015 VOLKSWAGEN JETTA. Below is a breakdown by vehicle component.

Engine
Complaints: 43 1 Crash 1 Fire
Electrical System
Complaints: 42 1 Fire 2 Injuries
Unknown Or Other
Complaints: 33 1 Crash
Power Train
Complaints: 23
Service Brakes
Complaints: 19 2 Crashes 1 Injury
Fuelpropulsion System
Complaints: 18
Air Bags
Complaints: 16 4 Crashes 6 Injuries
Steering
Complaints: 15
Suspension
Complaints: 13
Seats
Complaints: 8 1 Crash 2 Injuries
Wheels
Complaints: 8 1 Crash 2 Injuries
Exterior Lighting
Complaints: 5
Structurebody
Complaints: 5 1 Fire 1 Injury
Seat Belts
Complaints: 4
Tires
Complaints: 3
Vehicle Speed Control
Complaints: 3
Electrical Systemhorn
Complaints: 2 1 Crash
Electrical Systemignition
Complaints: 2
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 2
Air Bagsfrontaldriver Clockspringspiral Cassette
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical Systemalternatorgeneratorregulatorintegrated Starterother Than Propulsion
Complaints: 1
Electronic Stability Control Esc
Complaints: 1
Engine And Engine Cooling
Complaints: 1
Engine And Engine Coolingengineengine Control Module Ecuecm
Complaints: 1
Engine And Engine Coolingexhaust Systememission Control
Complaints: 1
Equipment
Complaints: 1
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 1
Fuel System Gasoline
Complaints: 1
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicpower Assistvacuum
Complaints: 1
Suspensionfrontspringscoil Springs
Complaints: 1
Suspensionrearspringscoil Springs
Complaints: 1
Vehicle Speed Controlaccelerator Pedal
Complaints: 1
Visibility
Complaints: 1 1 Injury
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1
Visibilitywiper
Complaints: 1

Most Recent Complaints

#11711278 | ENGINE | | N/A miles
Vehicle Information •Make / Model / Year: 2015 Volkswagen Jetta 1.8T SE •VIN: [XXX] Recall Information (if known) •Camshaft recall: 23R1 (2016) •ECM software update: 24DR (2020) Description of Problem: My 2015 Volkswagen Jetta 1.8T SE experiences loss of power while driving, where the engine RPM increases but the vehicle does not accelerate properly, especially when driving uphill. This creates an unsafe driving condition. The vehicle previously received recall repairs for the camshaft (23R1) and ECM software (24DR). Despite these recall repairs being completed, the same symptoms persist, indicating the recall may not have fully resolved the defect. I reported this issue to Volkswagen Customer CARE under case number [XXX], but the concern remains unresolved. I am filing this complaint to document that this is an ongoing safety concern, post-recall, that has not been resolved by Volkswagen. I request NHTSA to review this unresolved post-recall safety issue and ensure Volkswagen investigates whether the original recall repairs fully corrected the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11711278 | POWER TRAIN | | N/A miles
Vehicle Information •Make / Model / Year: 2015 Volkswagen Jetta 1.8T SE •VIN: [XXX] Recall Information (if known) •Camshaft recall: 23R1 (2016) •ECM software update: 24DR (2020) Description of Problem: My 2015 Volkswagen Jetta 1.8T SE experiences loss of power while driving, where the engine RPM increases but the vehicle does not accelerate properly, especially when driving uphill. This creates an unsafe driving condition. The vehicle previously received recall repairs for the camshaft (23R1) and ECM software (24DR). Despite these recall repairs being completed, the same symptoms persist, indicating the recall may not have fully resolved the defect. I reported this issue to Volkswagen Customer CARE under case number [XXX], but the concern remains unresolved. I am filing this complaint to document that this is an ongoing safety concern, post-recall, that has not been resolved by Volkswagen. I request NHTSA to review this unresolved post-recall safety issue and ensure Volkswagen investigates whether the original recall repairs fully corrected the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11711278 | UNKNOWN OR OTHER | | N/A miles
Vehicle Information •Make / Model / Year: 2015 Volkswagen Jetta 1.8T SE •VIN: [XXX] Recall Information (if known) •Camshaft recall: 23R1 (2016) •ECM software update: 24DR (2020) Description of Problem: My 2015 Volkswagen Jetta 1.8T SE experiences loss of power while driving, where the engine RPM increases but the vehicle does not accelerate properly, especially when driving uphill. This creates an unsafe driving condition. The vehicle previously received recall repairs for the camshaft (23R1) and ECM software (24DR). Despite these recall repairs being completed, the same symptoms persist, indicating the recall may not have fully resolved the defect. I reported this issue to Volkswagen Customer CARE under case number [XXX], but the concern remains unresolved. I am filing this complaint to document that this is an ongoing safety concern, post-recall, that has not been resolved by Volkswagen. I request NHTSA to review this unresolved post-recall safety issue and ensure Volkswagen investigates whether the original recall repairs fully corrected the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11704592 | AIR BAGS | | N/A miles
A warning lamp came on that I didn’t know what it was for. It came on yesterday along with a tire warning lamp. The steering wheel buttons won’t work. I had it inspected by a local service center and it was confirmed to be the clock spring. I was informed it may fall under an active recall. It is a safety issue due to the airbag not being able to deploy if need be.
abs light on no communication with abs module cause speedometer not fonctionning abs light on epc light on

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Safety Rating for the 2015 VOLKSWAGEN JETTA

The 2015 VOLKSWAGEN JETTA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2015 VOLKSWAGEN JETTA

Volkswagen Group of America, Inc. has issued 126 technical service bulletins (TSBs) for the 2015 VOLKSWAGEN JETTA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

V2618032051596_5 — UNKNOWN OR OTHER

TB updated to change coolant part number and claimable amount per Warranty and Parts depts.

VWP-18-05 — FUEL SYSTEM, DIESEL

This Document informs dealers on VWP-18-05 revised.

V2618032051596_4 — EQUIPMENT

Update date to Golf Required Parts Table.

V171901201285548 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW engine oil specifications. Update to model year applicability.

VWC-22-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWC-22-13

V261901203943613 — ENGINE AND ENGINE COOLING

AdBlue leakage at Reductant Injector. Update to AdBlue part number.

Car-Net_MY14_16 — ELECTRICAL SYSTEM

VW Car-Net - Letter MY 2014-2016

V261901203943612 — FUEL SYSTEM, GASOLINE

Ad Blue Leakage at Reductant Injector, updated to warranty time units per SAGA updates.

TT 13 20 01 — ENGINE AND ENGINE COOLING

Oil pressure priming after engine replacement or internal repair.

V461902201517328 — WHEELS

Updated to include model year 2021

Showing 10 of 126 technical service bulletins.

NHTSA Investigations for the 2015 VOLKSWAGEN JETTA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN JETTA

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Other VOLKSWAGEN Models

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