2016 VOLKSWAGEN JETTA Unknown Or Other Problems

34 NHTSA complaints on file

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Unknown Or Other Issues in the 2016 VOLKSWAGEN JETTA

34 unknown or other complaints have been filed with NHTSA for the 2016 VOLKSWAGEN JETTA. Of these, 3 involved a crash, 0 involved a fire, and 1 resulted in injury.

34
Complaints
3
Crashes
0
Fires
1
Injuries
0
Deaths

All Unknown Or Other Complaints

#11711696 |
Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is...
#11694222 |
Key Ignition malfunction
#11678654 | Crash
NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000
#11582780 |
When driving the car, it will randomly stall, lose power or not accelerate. Sometimes the EPC light and oil light will illuminate other times it gives no warning. It shut off on the interstate while going 72mph. I have taken it to the dealership since a month after I got it and they keep telling me nothing is wrong with it. I have to get oil changes every month despite not driving it much and the gas consumption is 3tines what it should be. I’m having to fill the tank up three times a week despite going to and from work which is 9 miles from my home. I have taken it to the dealership and had to pay $1000s of dollars only for it to start having the same issues within a week
#11550661 |
Even after having the fuel system replaced due to recall, I’m still smelling gas inside of my car. My EPC light and Check Engine light keep coming on and don’t always stay on but when it comes on, while driving… my car will tell me to downshift and then there is no throttle, you can mash the gas pedal to the floor and only dash lights. It has also skipped the downshift indicator and just cut completely off while driving.
#11529849 |
We purchased the car in May 2021, within a week, the check engine light, EPC and oil lamp became illuminated. Contacted dealership who "inspected" it and said "nothing was wrong and reset the lights." A few weeks go by and the same thing. We noticed the car was "stuttering" during acceleration. We attempted to bring it to the dealership they couldn't inspect our vehicle because they didn't have "availability". My husband brought it to a local mechanic who recommended bringing it to the dealership again because of the codes it was throwing. We scheduled an appt which was 4 months out. During that time the oil was changed every 1.5 months because the lights kept coming on. Moved to Mississippi and the issues became worse. The vehicle would seem to lose power while driving on the interstate causing a Semi to veer into the other lane because the car went...
#11527214 |
Key stuck in Ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -ALSO, CAR DOORS WILL NOT LOCK WITH KEY IN IGNITION- Note: Other complaints for this same issue are listed under: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION, STEERING, ENGINE VW dealer estimated a $1100 repair
#11524557 |
I returned the 1st car I got because it was a little bit too expensive.I started the process of buying a vehicle through carviana a month ago. I returned the 1st car I got because it was a little hard to drive. The 2nd vehicle a kia opitima i received had mechanical issues. the car would constantly try to turn over when you pushed the push start and it wouldn't catch for a good 5 seconds. So I return the optima for a jetta. When I looked at the mileage on the Kia Optima I noticed that the mileage that was showing on the screen was way off from what they posted online. But I figured it was just a one time mistake. Now the 2016 jetta that was delivered on May 24th 2023, came with no headlight, a radio/navigation system that didn't work, the brakes were bad and they...
#11519368 |
There was no incident. Engine light came on. EVAP EMISSION CONTROL SYSTEM Current Engine Control module software does not always allow the N80 valve to close completely so seems like there is a small leak detected
#11472800 |
At 52,000 miles check engine light came on , car would not go over 50mph, EPC light came on , lights went out. After having car towed to the dealer, had to have EPC ,Turbocharger Boost rod / actuator replaced .
#11461061 |
Key gets stuck in ignition when turning off the engine
#11423523 |
My car has started not letting me remove my key from the ignition i cannot turn off my car! I have seen mulitple complaints about this issue with these cars and i dont understand why theres not a recall for it I will have to pay $900 to get a new ignition switch and ignition lock for something that is a known issue!! I should not have to pay that when all these complaints have been made for the same issue
#11421349 | Crash
I had hit snd run By this car. IT looks like that Driver had attention to hurt me Moving in same line, I Made him space behind me than he hit on back, I was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where I was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how I hit on shoulder. Than he/she was trying to run as crazy trought crowd but my car got only body damages and I was able to run after him/her and wrote down License plate. I am a Remitter agent, I was able to find only lien holder for this car but not yet the assigned owner. Hopfully I can...
#11373198 |
THE CAR SEEMED TO HAVE A SUSPENSION PROBLEM. ROTORS AND STRUTS WENT OUT VERY FAST ON VEHICLE
#11351060 |
MY RADIO IN MY VW IS COMPROMISED. THE INDIVIDUALS IDENTITY THEMSELVES AS FBI AGENTS AND WHEN I SPEAK BACK TO AGENTS I AM TOLD, ' I'M NOT SUPPOSE TO SPEAK BACK TO AGENTS.' (CORRECT ME IF I'M WRONG) THE VOLUME IN MY CAR IS BEING ADJUSTED AT THE CONFIDENCE OF THE AGENTS. WHEN THE AGENTS PUT THE VOLUME UP I CAN HEAR LOWER THE SPEAKER, WHICH INITIATES THE VOLUME BEING RAISED INSIDE MY CAR. WHEN THE VOLUME IS LOWERED INSIDE MY CAR BY THE AGENTS, IT ALLOWS THE AGENTS TO HEAR WHAT I'M SAYING INSIDE MY CAR. (MY ASSUMPTION) TODAY I TRIED ADJUSTING MY TREBLE, BASS AND MID-RANGE VOLUME AND WAS ABLE TO BUT NO CHANGES TO MY SYSTEM OCCURRED. THE SAME SITUATION IS OCCURRING WITH MY APPLE IPHONE WHEN I LISTEN TO MUSIC THROUGH AIR PODS VIA BLUETOOTH AND WIRED PODS. I HAVE ALSO BEEN TOLD BY THE AGENTS...
#11340191 |
MY KEY KEEPS GETTING STUCK IN THE IGNITION AND WONT COME OUT. I HAVE TO LEAVE MY CAR RUNNING FOR HOURS UNTIL THE KEY FINALLY COMES OUT.
#11340004 |
ON JULY 1ST ,2020 UPON ARRIVAL TO A STORE ONCE IN PARK AND I TRIED TO TURN THE CAR OFF THE KEY WOULD NOT TURN AT ALL MEANING THE CAR WAS NOT ABLE TO BE SHUT OFF AFTER ABOUT 20 MINUTES OF TRYING TO TURN THE STEERING WHEEL THINKING IT WAS LOCKED I FINALLY GOT THE CAR TO SHUT OFF AFTER GOOGLING IT AND READING MANY OTHER FORUMS THAT TALKED ABOUT THE SAME CAR ISSUE I WAS HAVING IT SAID TO PULL THE EMERGENCY BRAKE AND THEN TO TURN THE KEY SO I DID AND IT FINALLY SHUT OFF IT STAYED PARKED TILL JULY 6 TH THAT I WENT TO A FEW DIFFERENT MECHANICS IN TOWN I FOUND ONE THAT TRIED TO HELP SAME WITH HIM HE COULD NOT TURN THE KEY TO SHUT THE CAR OFF HE ADVISED ME TO TAKE IT TO THE DEALERSHIP BEING THAT IT WAS...
#11312158 |
KEY GETS STUCK IN THE CAR IGNITION, MAKING IT EXTREMELY HARD TO GET KEY OUT FROM CAR
#11290427 |
CAR MAKES A JOLTING/THRUSTING MOVE (DOWNSHIFTS) BETWEEN 20 AND 40 MPH. SEEMS LIKE TRANSMISSION SHIFTING SENSORS ARE ACTIVATED OR RELEASING AT THESE MPH.
#11278581 |
REAR VIEW CAMERA DOESN'T WORK ALL THE TIME SHOW ERROR ON THE SCREEN ' PARKPILOT IS CURRENTLY NOT AVAILABLE' I CAN'T USE THE CAMERA ON REVERSE THE REASON TO BOUGHT IT WAS BECAUSE HAD A REAR CAMERA!!
#11278360 |
KEY IS DIFFICULT TO REMOVE FROM THE IGNITION SWITCH AFTER TURNING OFF THE CAR. CAR HAS 21,033 MILES AND DEALERSHIP FOUND IGNITION LOCK CYLINDER AND HOUSING FAILURE ON VEHICLE AND ADVISED REPLACING BOTH. DECLINED REPAIR AND WAS LATER CONTACTED WITH AN OFFER TO COMPLETE THE REPAIR FOR 50% OF THE ORIGINAL QUOTE. REPAIR HAS STILL NOT BEEN MADE WHILE I GET SMART ABOUT THIS.
#11252927 |
THIS IS AN IGNITION PROBLEM. WHILE BEING PARKED HAVING TROUBLE TURNING OFF ENGINE, KEY GETS STUCK IN IGNITION, STEERING WHEEL IS NOT LOCKED. SPARE KEY DOES THE SAME THING. THE SAFETY MECHANISM THAT PREVENTS YOU FROM TURNING THE KEYS FURTHER WHEN CAR IS ALREADY ON IS NO LONGER SHUTTING THE CAR OFF.
#11228849 |
THE KEY GETS STUCK IN THE IGNITION AND THE CAR CANNOT BE TURNED OFF.
#11220719 |
KEY GETS STUCK IN IGNITION. CAN NOT REMOVE IT. MY CAR WAS ON IDLE FOR 2 HOURS AND 30 MINUTES. NO ONE WAS ABLE TO REMOVE MY KEY. I DROVE IT TO SEVERAL MECHANIC SHOPS
#11219780 | Crash
THE JETTA WHEN TRAVELING ABOUT 40 MILES PER HOUR WAS HIT BY A CHRYSLER 300 TOURING GOING ABOUT 20 MILES PER HOUR NEAR THE DRIVER SIDE FRONT TIRE WITH THE GRILL OF THE CAR. THIS CAUSED THE VEHICLE TO ROLL ONTO THE TOP OF THE CAR. A CAR THIS LOW TO THE GROUND AND SIZE SHOULD HAVE CAUSED IT TO SPIN NOT ROLL OVER. THIS HAPPENED ON A DRY CITY STREET JETTA WAS GOING STRAIGHT.VEHICLE WAS IN GOOD REPAIR
#11209213 |
THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.
#11197367 |
VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.
#11172194 |
THE IGNITION WHEN AUTOMOBILE IS IN PARK YOU CAN'T TURN OFF ENGINE . THIS HAS HAPPEN SEVERAL TIMES IN THE LAST WEEK
#11104293 |
KEY GETS STUCK IN IGNITION. WILL NOT SHUT OFF
#11104454 |
KEY STUCK IN IGNITION WHEN TURNING OFF THE ENGINE WHEN I STOPPED. I CANNOT TURN OFF THE ENGINE, I CANNOT TAKE KEY OUT OF IGNITION.
#11056312 |
I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER GRAVEL DEEP IN THE CARS DOOR SEAL AND THERE WAS A CLEAR WATER-LINE BEHIND WHERE THE MOVING PART OF THE STEERING-WHEEL ATTACHED TO THE CAR. NOW I'M UNSURE IF Y'ALL ARE ABLE TO HELP ME WITH THIS SITUATION, EVEN IF IT'S TO STEER ME IN...
#11000103 |
THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPENED WHILE BACKING UP IN MY APARTMENT PARKING LOT, PUT CAR INTO REVERSE TO BACK OUT, BREAK, WHEN TO PUT CAR INTO DRIVE AND CAR WENT INTO REVERSE. EACH TIME THE CAR HAS WENT INTO REVERSE WHILE IN DRIVE I HAVE HAD TO TURN OFF...
#10990811 |
CHECK ENGINE LIGHT ILLUMINATED. START/STOP HYBRID MOTOR STARTING EVERY THREE SECONDS WHEN VEHICLE STOPPED. APPLICATION OF BRAKES MEETS WITH OCCASIONAL SURGE IN SPEED.
#10972160 |
I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR...
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