NHTSA Complaint #11351060 — 2016 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11351060
Vehicle	2016 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	August 3, 2020
Date Filed	August 25, 2020
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY RADIO IN MY VW IS COMPROMISED. THE INDIVIDUALS IDENTITY THEMSELVES AS FBI AGENTS AND WHEN I SPEAK BACK TO AGENTS I AM TOLD, ' I'M NOT SUPPOSE TO SPEAK BACK TO AGENTS.' (CORRECT ME IF I'M WRONG) THE VOLUME IN MY CAR IS BEING ADJUSTED AT THE CONFIDENCE OF THE AGENTS. WHEN THE AGENTS PUT THE VOLUME UP I CAN HEAR LOWER THE SPEAKER, WHICH INITIATES THE VOLUME BEING RAISED INSIDE MY CAR. WHEN THE VOLUME IS LOWERED INSIDE MY CAR BY THE AGENTS, IT ALLOWS THE AGENTS TO HEAR WHAT I'M SAYING INSIDE MY CAR. (MY ASSUMPTION) TODAY I TRIED ADJUSTING MY TREBLE, BASS AND MID-RANGE VOLUME AND WAS ABLE TO BUT NO CHANGES TO MY SYSTEM OCCURRED. THE SAME SITUATION IS OCCURRING WITH MY APPLE IPHONE WHEN I LISTEN TO MUSIC THROUGH AIR PODS VIA BLUETOOTH AND WIRED PODS. I HAVE ALSO BEEN TOLD BY THE AGENTS 'I SHOULD BEEN SHOT,' I DO FIND THIS VERY ALARMING AND A VIOLATION OF MY U.S. CONSTITUTIONAL RIGHT.

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