NHTSA Complaint #11568336 — 2016 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11568336
Vehicle 2016 VOLKSWAGEN JETTA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

When driving above 45 mph, at time the EPC light will pop up on the dash and power will be slightly lost to the vehicle. Almost immediately after this happens, the oil light will pop on despite the oil being changed and done on a beyond routine basis. we have brought the vehicle into be serviced at the Volkswagen dealership numerous times and the same thing continues to happen. Recently, when driving on the interstate the EPC light came on and the vehicle stalled in the middle of the interstate. Luckily, no accident was caused but it was a near miss. This has been an issue since purchasing the vehicle and the oil is required to be changed much sooner than necessary. Volkswagen keeps "fixing" it but it continues to happen but we have paid over $3500 in getting it "fixed." The problem seems to occur at random times but most notably when going over 45mph.

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