2019 VOLKSWAGEN ARTEON — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

1

Recall

ACTIVE RECALL

21

Service Bulletins

0

Investigations

Overview of the 2019 VOLKSWAGEN ARTEON

The 2019 VOLKSWAGEN ARTEON has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES. 21 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Back Over Prevention Camera System (1 complaint), and Electrical System (1 complaint).

Recalls for the 2019 VOLKSWAGEN ARTEON

NHTSA has recorded 1 recall for the 2019 VOLKSWAGEN ARTEON, potentially affecting up to 732 vehicles.

Recall 20V135000 — SERVICE BRAKES

| 732 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Arteon vehicles. The electronic brake booster pressure input rod may be installed incorrectly, possibly causing an increased actuating force or a disconnected input rod. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Consequence: An increased actuating force or a disconnected input rod may affect braking, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect and correct the mounting of the pressure rod only or replace the electronic brake booster and mounting of the pressure rod, depending of the inspection results, free of charge. The recall began...

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Owner Complaints for the 2019 VOLKSWAGEN ARTEON

8 complaints have been filed with NHTSA for the 2019 VOLKSWAGEN ARTEON. Below is a breakdown by vehicle component.

Most Recent Complaints

#11614973 | AIR BAGS | | N/A miles
Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. I’m alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. I’ve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.
#11614973 | ELECTRICAL SYSTEM | | N/A miles
Volkswagen has issued an interim safety recall for certain VW vehicles. We believe this also incorporates VW Arteon. The Passenger Occupant Detection System (PODS) detects a malfunction, switches off the passenger airbag, displays an Airbag error and renders the passenger seat inoperable due to increased risk of injury. I’m alerted by the illumination of the airbag warning light, an acoustic warning sound, an error message displayed on the instrument cluster. I’ve been to 2 Volkswagen Dealerships, they report this is a common concern noted and should be reported to NHTSA.
#11515251 | TIRES:SIDEWALL | | N/A miles
The contact owns a 2019 Volkswagen Arteon equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 245/35/R20, DOT Number: (N/A). The contact stated while driving 50 MPH, the vehicle started shaking without warning. The contact pulled over on the side of the road and noticed that the front passenger’s side tire had a bump on the sidewall. The vehicle was taken to the dealer and the tire was replaced. On another occasion, the contact noticed that the front driver’s side tire had a bump on the sidewall. The vehicle was taken to the dealer again and the tire was replaced. The manufacturer was not contacted. The failure mileage was unknown.
#11481439 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | | N/A miles
Sunroof blew out at 70mph making a sound like a gunshot from within the car. Nothing externally or internally hit the glass. Sunscreen protected the passengers as 75% of the glass blew out and scratched the roof, trunk and back panels of the car traveling at highway speed. Car was under manufacturer’s original factory warranty but when the VW dealer contacted VW they denied it being a warrantable item despite the warranty book saying defective glass is warranted. My comprehensive auto insurance is paying for the new sunroof and extensive paint costs minus my out of pocket deductible.
#11424854 | TIRES | | 40,000 miles
The contact owns a 2019 Volkswagen Arteon equipped with Continental tires, Tire line: ProContact TX, Tire Size: 245/35/R20, DOT number: (N/A). The contact stated that on several occasions at different intervals while driving at various speeds, the driver’s and passenger’s side front and rear tires experienced blowouts. After each blowout, the spare tire was placed on the vehicle. The vehicle was then driven to a tire repair facility and the tire was replaced. The manufacturer was notified of the failure but provided no assistance. The approximate tire failure mileage was 40,000.

View all Air Bags complaints →

Safety Rating for the 2019 VOLKSWAGEN ARTEON

NHTSA has not yet tested the 2019 VOLKSWAGEN ARTEON in its New Car Assessment Program.

Technical Service Bulletins for the 2019 VOLKSWAGEN ARTEON

Volkswagen Group of America, Inc. has issued 21 technical service bulletins (TSBs) for the 2019 VOLKSWAGEN ARTEON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

WLA-25-11 — ENGINE

Coolant Bleed Procedure

Turbocharger FAQ — POWER TRAIN

This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018...

TT 57-21-01 — ELECTRICAL SYSTEM

KESSY Key adaptation

SM 20-2024 — EQUIPMENT

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

SM 20-2024 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

Circular 24HO — VEHICLE SPEED CONTROL:CRUISE CONTROL

SERV_ACT - Owner Manual Insert for Cruise Control

Dealer 24HO — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SERV_ACT - Owner Manual Insert for Cruise Control

V3920012060391_6 — ENGINE AND ENGINE COOLING:ENGINE

Bevel box leak. Update to warranty table for clarity.

V0017062033708-6 — STRUCTURE

Updated to include additional models and model year applicability.

19VWUSMN112619 — POWER TRAIN:AUTOMATIC TRANSMISSION

"Additional Maintenance Items section: ""Transmission, automatic (non-DSG automatic transmission): Change fluid and filter every 80K miles"" REMOVED: ""and filter"""

Showing 10 of 21 technical service bulletins.

NHTSA Investigations for the 2019 VOLKSWAGEN ARTEON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN ARTEON

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Other VOLKSWAGEN Models

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