2020 VOLKSWAGEN ARTEON — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
0
Recalls
24
Service Bulletins
0
Investigations
Overview of the 2020 VOLKSWAGEN ARTEON
The 2020 VOLKSWAGEN ARTEON has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). 24 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problem area is the Electrical System (1 complaint).
Recalls for the 2020 VOLKSWAGEN ARTEON
There are no recalls on file with NHTSA for the 2020 VOLKSWAGEN ARTEON. No Active Recalls
Owner Complaints for the 2020 VOLKSWAGEN ARTEON
1 complaint has been filed with NHTSA for the 2020 VOLKSWAGEN ARTEON. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On my driver's screen, an error message popped up that read "SOS, ERROR: Emergency call function. Service vehicle!" I took my car to the dealership. This was in November of 2023. They were able to remove the error message but the module itself was broken and the SOS feature was not working and would need to be replaced. This module also affects the ability to talk hands-free. This module has been on back-order for nearly a year. It is illegal in most states to use your phone w/ your hands, but more importantly, I was sold a car with the SOS feature and a hands-free (and more) phone/Carnet feature. This is affecting many VW models as well as Audi's and Skodas and is all over the internet. I've contacted VW USA and they are unable to provide ANY information on if and when the modules will be available and told me to "stay in touch" with my dealership. I am on my 6th VW and this is my first complaint. It's a BIG one! I can see a back order of 3-6 months, but NOT a year.
Safety Rating for the 2020 VOLKSWAGEN ARTEON
NHTSA has not yet tested the 2020 VOLKSWAGEN ARTEON in its New Car Assessment Program.
Technical Service Bulletins for the 2020 VOLKSWAGEN ARTEON
Volkswagen Group of America, Inc. has issued 24 technical service bulletins (TSBs) for the 2020 VOLKSWAGEN ARTEON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V2125012077512_2 — ENGINE
Turbocharger repair or replace due to stuck wastegate.
SM 24-2025 — UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Dealer 55K5 closure — UNKNOWN OR OTHER
UPDATE - Emergency Release for Rear Lid - Closure notice
SM 04-2024 — SERVICE BRAKES
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
VWP-22-06 — ENGINE AND ENGINE COOLING
This Document informs dealers on VWP-22-06
V8720022061094_7 — ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
Circular 24HO — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERV_ACT - Owner Manual Insert for Cruise Control
Dealer 24HO — VEHICLE SPEED CONTROL:CRUISE CONTROL
SERV_ACT - Owner Manual Insert for Cruise Control
V3920012060391_7 — ENGINE AND ENGINE COOLING
Bevel Box leak, updated to include additional labor operation number and time units per SAGA updates.
V871808204903911 — ELECTRICAL SYSTEM
Cleaning of R1234YF Refrigerant Circuit
Showing 10 of 24 technical service bulletins.
NHTSA Investigations for the 2020 VOLKSWAGEN ARTEON
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN ARTEON
- 2019 VOLKSWAGEN ARTEON — 8 complaints
- 2020 VOLKSWAGEN ARTEON (current)
- 2021 VOLKSWAGEN ARTEON — 23 complaints
- 2022 VOLKSWAGEN ARTEON — 4 complaints
- 2023 VOLKSWAGEN ARTEON — 12 complaints
- 2024 VOLKSWAGEN ARTEON — 0 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints