2010 VICTORY CROSS COUNTRY — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2010 VICTORY CROSS COUNTRY
The 2010 VICTORY CROSS COUNTRY has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC. 1 technical service bulletin have been issued by Polaris Industries Inc. for this model year. The most commonly reported problems involve the Engine (2 complaints), Electrical System (1 complaint), and Fuelpropulsion System (1 complaint).
Recalls for the 2010 VICTORY CROSS COUNTRY
NHTSA has recorded 2 recalls for the 2010 VICTORY CROSS COUNTRY, potentially affecting up to 52,364 vehicles.
Recall 17V647000 — ENGINE AND ENGINE COOLING:ENGINE
| 26,182 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is...
View full details →Recall 17V647000 — SERVICE BRAKES, HYDRAULIC
| 26,182 vehicles affected
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is...
View full details →Owner Complaints for the 2010 VICTORY CROSS COUNTRY
5 complaints have been filed with NHTSA for the 2010 VICTORY CROSS COUNTRY. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
C-clip issue in transmission can cause failure of the transmission and cause the rear tire to lock up and cause a crash
C clip fell out of transmission causing gears to crash together. Could have locked up rear tire but gears broke and wouldn't allow movement in 4th gear
PURCHASED THIS THE BIKE WOULD GO FOR PERIODS OF TIME WITHOUT STALLING THEN IT STARTED STALLING NOT ONLY WHEN YOU TOOK OFF FROM A STOP, BUT WHEN YOU SHIFTED GEARS UP OR DOWN SHIFTS, ESPECIALLY WHEN YOU WERE IN THE MIDDLE OF A TURN, LEFT WAS MORE OFTEN. AT THE END OF NOVEMBER 2012 I WAS ALMOST IN AN ACCIDENT WHILE MAKING A LEFT TURN, THE BIKE COUGHED THROUGH THE THROTTLE BODIES AND DIED. AN ON COMING CAR ALMOST HIT ME. I TOOK IT TO THE DEALER IN MY AREA AS OPPOSED TO THE DEALER I BOUGHT IT FROM BECAUSE THEY WERE OUT OF BUSINESS. MY LOCAL DEALER ASKED ME WHAT I WANTED THEM TO DO, AND I DISCUSSED MY PROBLEM AND THEY PUT IT ON THE COMPUTER WHICH TOLD THEM THEY COULDN'T ADJUST THE ECM BECAUSE I DIDN'T HAVE AN AUTHORIZATION CARD THAT SHOULD HAVE BEEN GIVEN TO ME AT TIME PURCHASE. I ASKED THEM IF THEY COULD GET THE CARD AND THEY TOLD ME TO TAKE IT TO THE DEALER THAT I BOUGHT IT FROM. ANYWAY THEY COULDN'T OR WOULDN'T DO ANYTHING ABOUT IT. I CALLED VICTORY AND THEIR ON;Y ANSWER WAS "TAKE IT TO A DEALER" I TOLD THEM I NO LONGER HAD A DEALER AS THE ONE I BOUGHT IT FROM WAS OUT OF BUSINESS AND MY LOCAL ONE HAD DROPPED THE VICTORY LINE DUE TO HORRIBLE CUSTOMER AND DEALER SERVICES. FINALLY FOUND A DEALER THAT WOULD GET THE CARD AND RE-FLASH THE ECM, THE DEALER WAS ALMOST 100 MILES FROM MY HOME. THEY DID THE WORK, WHICH I WAS THANKFUL FOR BUT I STILL HAD THE PROBLEM. AFTER MANY ATTEMPTS TO GET THE BIKE REPAIRED BY VICTORY I TOOK IT TO AN INDEPENDENT SHOP AND THEY MADE SOME ADJUSTMENTS THAT HELPED BUT WITHOUT THE SOFTWARE THEY COULDN'T DO MUCH. THE BIKE IF SOMEWHAT BETTER BUT IT STILL IS NOT RIGHT!!! I SPENT $23,000 ON THIS MACHINE AND I SHOULDN'T HAVE TO LIVE WITH IT THIS WAY AND I SHOULDN'T HAVE TO FILE A COMPLAINT BUT VICTORY REFUSES TO DO ANYTHING ABOUT THIS POTENTIALLY DANGEROUS AND POSSIBLE SEVERE INJURY OR DEATH MECHANICAL PROBLEM. *TR
PURCHASED THIS THE BIKE WOULD GO FOR PERIODS OF TIME WITHOUT STALLING THEN IT STARTED STALLING NOT ONLY WHEN YOU TOOK OFF FROM A STOP, BUT WHEN YOU SHIFTED GEARS UP OR DOWN SHIFTS, ESPECIALLY WHEN YOU WERE IN THE MIDDLE OF A TURN, LEFT WAS MORE OFTEN. AT THE END OF NOVEMBER 2012 I WAS ALMOST IN AN ACCIDENT WHILE MAKING A LEFT TURN, THE BIKE COUGHED THROUGH THE THROTTLE BODIES AND DIED. AN ON COMING CAR ALMOST HIT ME. I TOOK IT TO THE DEALER IN MY AREA AS OPPOSED TO THE DEALER I BOUGHT IT FROM BECAUSE THEY WERE OUT OF BUSINESS. MY LOCAL DEALER ASKED ME WHAT I WANTED THEM TO DO, AND I DISCUSSED MY PROBLEM AND THEY PUT IT ON THE COMPUTER WHICH TOLD THEM THEY COULDN'T ADJUST THE ECM BECAUSE I DIDN'T HAVE AN AUTHORIZATION CARD THAT SHOULD HAVE BEEN GIVEN TO ME AT TIME PURCHASE. I ASKED THEM IF THEY COULD GET THE CARD AND THEY TOLD ME TO TAKE IT TO THE DEALER THAT I BOUGHT IT FROM. ANYWAY THEY COULDN'T OR WOULDN'T DO ANYTHING ABOUT IT. I CALLED VICTORY AND THEIR ON;Y ANSWER WAS "TAKE IT TO A DEALER" I TOLD THEM I NO LONGER HAD A DEALER AS THE ONE I BOUGHT IT FROM WAS OUT OF BUSINESS AND MY LOCAL ONE HAD DROPPED THE VICTORY LINE DUE TO HORRIBLE CUSTOMER AND DEALER SERVICES. FINALLY FOUND A DEALER THAT WOULD GET THE CARD AND RE-FLASH THE ECM, THE DEALER WAS ALMOST 100 MILES FROM MY HOME. THEY DID THE WORK, WHICH I WAS THANKFUL FOR BUT I STILL HAD THE PROBLEM. AFTER MANY ATTEMPTS TO GET THE BIKE REPAIRED BY VICTORY I TOOK IT TO AN INDEPENDENT SHOP AND THEY MADE SOME ADJUSTMENTS THAT HELPED BUT WITHOUT THE SOFTWARE THEY COULDN'T DO MUCH. THE BIKE IF SOMEWHAT BETTER BUT IT STILL IS NOT RIGHT!!! I SPENT $23,000 ON THIS MACHINE AND I SHOULDN'T HAVE TO LIVE WITH IT THIS WAY AND I SHOULDN'T HAVE TO FILE A COMPLAINT BUT VICTORY REFUSES TO DO ANYTHING ABOUT THIS POTENTIALLY DANGEROUS AND POSSIBLE SEVERE INJURY OR DEATH MECHANICAL PROBLEM. *TR
PURCHASED THIS THE BIKE WOULD GO FOR PERIODS OF TIME WITHOUT STALLING THEN IT STARTED STALLING NOT ONLY WHEN YOU TOOK OFF FROM A STOP, BUT WHEN YOU SHIFTED GEARS UP OR DOWN SHIFTS, ESPECIALLY WHEN YOU WERE IN THE MIDDLE OF A TURN, LEFT WAS MORE OFTEN. AT THE END OF NOVEMBER 2012 I WAS ALMOST IN AN ACCIDENT WHILE MAKING A LEFT TURN, THE BIKE COUGHED THROUGH THE THROTTLE BODIES AND DIED. AN ON COMING CAR ALMOST HIT ME. I TOOK IT TO THE DEALER IN MY AREA AS OPPOSED TO THE DEALER I BOUGHT IT FROM BECAUSE THEY WERE OUT OF BUSINESS. MY LOCAL DEALER ASKED ME WHAT I WANTED THEM TO DO, AND I DISCUSSED MY PROBLEM AND THEY PUT IT ON THE COMPUTER WHICH TOLD THEM THEY COULDN'T ADJUST THE ECM BECAUSE I DIDN'T HAVE AN AUTHORIZATION CARD THAT SHOULD HAVE BEEN GIVEN TO ME AT TIME PURCHASE. I ASKED THEM IF THEY COULD GET THE CARD AND THEY TOLD ME TO TAKE IT TO THE DEALER THAT I BOUGHT IT FROM. ANYWAY THEY COULDN'T OR WOULDN'T DO ANYTHING ABOUT IT. I CALLED VICTORY AND THEIR ON;Y ANSWER WAS "TAKE IT TO A DEALER" I TOLD THEM I NO LONGER HAD A DEALER AS THE ONE I BOUGHT IT FROM WAS OUT OF BUSINESS AND MY LOCAL ONE HAD DROPPED THE VICTORY LINE DUE TO HORRIBLE CUSTOMER AND DEALER SERVICES. FINALLY FOUND A DEALER THAT WOULD GET THE CARD AND RE-FLASH THE ECM, THE DEALER WAS ALMOST 100 MILES FROM MY HOME. THEY DID THE WORK, WHICH I WAS THANKFUL FOR BUT I STILL HAD THE PROBLEM. AFTER MANY ATTEMPTS TO GET THE BIKE REPAIRED BY VICTORY I TOOK IT TO AN INDEPENDENT SHOP AND THEY MADE SOME ADJUSTMENTS THAT HELPED BUT WITHOUT THE SOFTWARE THEY COULDN'T DO MUCH. THE BIKE IF SOMEWHAT BETTER BUT IT STILL IS NOT RIGHT!!! I SPENT $23,000 ON THIS MACHINE AND I SHOULDN'T HAVE TO LIVE WITH IT THIS WAY AND I SHOULDN'T HAVE TO FILE A COMPLAINT BUT VICTORY REFUSES TO DO ANYTHING ABOUT THIS POTENTIALLY DANGEROUS AND POSSIBLE SEVERE INJURY OR DEATH MECHANICAL PROBLEM. *TR
Safety Rating for the 2010 VICTORY CROSS COUNTRY
NHTSA has not yet tested the 2010 VICTORY CROSS COUNTRY in its New Car Assessment Program.
Technical Service Bulletins for the 2010 VICTORY CROSS COUNTRY
Polaris Industries Inc. has issued 1 technical service bulletin (TSBs) for the 2010 VICTORY CROSS COUNTRY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V-17-02 — EQUIPMENT
Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme...
NHTSA Investigations for the 2010 VICTORY CROSS COUNTRY
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VICTORY CROSS COUNTRY
- 2010 VICTORY CROSS COUNTRY (current)
- 2011 VICTORY CROSS COUNTRY — 12 complaints
- 2012 VICTORY CROSS COUNTRY — 28 complaints
- 2013 VICTORY CROSS COUNTRY — 28 complaints
- 2014 VICTORY CROSS COUNTRY — 14 complaints
- 2015 VICTORY CROSS COUNTRY — 0 complaints
Other VICTORY Models
- VICTORY VISION — 92 total complaints
- VICTORY V92 — 83 total complaints
- VICTORY V92SC SPORTCRUISER — 50 total complaints
- VICTORY V92C — 39 total complaints
- VICTORY VEGAS — 25 total complaints
- VICTORY HAMMER — 16 total complaints
- VICTORY KINGPIN — 16 total complaints
- VICTORY VISION TOUR — 15 total complaints