2020 VAN HOOL CX35 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
1
Recall
6
Service Bulletins
0
Investigations
Overview of the 2020 VAN HOOL CX35
The 2020 VAN HOOL CX35 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 6 technical service bulletins have been issued by Van Hool N.V. for this model year.
Recalls for the 2020 VAN HOOL CX35
NHTSA has recorded 2 recalls for the 2020 VAN HOOL CX35, potentially affecting up to 1,362 vehicles.
Recall 21V385000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 681 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this...
View full details →Recall 21V385000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 681 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this...
View full details →Owner Complaints for the 2020 VAN HOOL CX35
No complaints have been filed with NHTSA for the 2020 VAN HOOL CX35.
Safety Rating for the 2020 VAN HOOL CX35
NHTSA has not yet tested the 2020 VAN HOOL CX35 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 VAN HOOL CX35
Van Hool N.V. has issued 6 technical service bulletins (TSBs) for the 2020 VAN HOOL CX35. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB1791 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Product Improvement: To retrofit with Adaptive Cruise Control (ACC) and Collision Mitigation System (CMS) Van Hool has released Adaptive Cruise Control (ACC) in combination with Collision Mitigation System (CMS) as an option. This document gives step-by-step instructions on how to retrofit CX35 MY2020 vehicles with CMS and ACC.
SB1791 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Product Improvement: To retrofit with Adaptive Cruise Control (ACC) and Collision Mitigation System (CMS) Van Hool has released Adaptive Cruise Control (ACC) in combination with Collision Mitigation System (CMS) as an option. This document gives step-by-step instructions on how to retrofit CX35 MY2020 vehicles with CMS and ACC.
WP1151 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Work Procedure: To load new program and parameters into digital instrument panel (MVP) (Informative)
SB1900 — EQUIPMENT ADAPTIVE/MOBILITY
Product Improvement Bulletin: As from the following units onwards (CX35, MY2020: 49983; CX45, MY2020: 81456; TX45, MY2020: 41718), vehicles are factory fitted with a FT6000SC circulating pump instead of the previously installed FT5000 circulating pump.
SB1847 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Van Hool has received some complaints about the temperature control in the driverâs cab. Investigation has shown that these vehicles have left the factory with a driverâs cab climate control unit outlet temperature sensor that is not compatible with the dash control unit. To address this issue, Van Hool is...
SB1627 — EQUIPMENT ADAPTIVE/MOBILITY
Introduction of a DEF tank filler cap unit with integrated de-aeration valve. Van Hool has switched over to a new type of DEF tank filler cap unit from MY2020 vehicles onwards. The new DEF tank filler cap unit is equipped with an integrated de-aeration valve and prevents tank ventilation problems...
NHTSA Investigations for the 2020 VAN HOOL CX35
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VAN HOOL CX35
- 2015 VAN HOOL CX35 — 0 complaints
- 2016 VAN HOOL CX35 — 0 complaints
- 2017 VAN HOOL CX35 — 1 complaint
- 2018 VAN HOOL CX35 — 0 complaints
- 2019 VAN HOOL CX35 — 0 complaints
- 2020 VAN HOOL CX35 (current)
- 2021 VAN HOOL CX35 — 0 complaints
- 2023 VAN HOOL CX35 — 0 complaints
- 2024 VAN HOOL CX35 — 0 complaints
Other VAN HOOL Models
- VAN HOOL T2140 — 4 total complaints
- VAN HOOL BUS — 1 total complaint
- VAN HOOL CX45 — 1 total complaint
- VAN HOOL T2145 — 1 total complaint
- VAN HOOL A300K — 0 total complaints
- VAN HOOL A300K HYB — 0 total complaints
- VAN HOOL A300L — 0 total complaints
- VAN HOOL A330 — 0 total complaints