2018 VAN HOOL CX35 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
2
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2018 VAN HOOL CX35
The 2018 VAN HOOL CX35 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY. 6 technical service bulletins have been issued by Van Hool N.V. for this model year.
Recalls for the 2018 VAN HOOL CX35
NHTSA has recorded 3 recalls for the 2018 VAN HOOL CX35, potentially affecting up to 2,890 vehicles.
Recall 21V385000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 681 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this...
View full details →Recall 21V385000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 681 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this...
View full details →Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 1,528 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
View full details →Owner Complaints for the 2018 VAN HOOL CX35
No complaints have been filed with NHTSA for the 2018 VAN HOOL CX35.
Safety Rating for the 2018 VAN HOOL CX35
NHTSA has not yet tested the 2018 VAN HOOL CX35 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 VAN HOOL CX35
Van Hool N.V. has issued 6 technical service bulletins (TSBs) for the 2018 VAN HOOL CX35. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB1667 — SUSPENSION
To replace fastening system of wheel-suspension arm articulations. Owners and operators of CX35 and CX45 vehicles are asked to first check which type of fastening system is used and, in case of a M20 fastening system, to replace it by a M18 fastening system as explained in this service bulletin.
SB1560 — ENGINE AND ENGINE COOLING
Improper operating coolant surge tank filler cap. We received a number of complaints regarding frequent coolant loss at the overflow line of the coolant surge tank filler cap. Tests have shown that this is due to the installation of a batch of improper operating filler caps. On these filler caps,...
SB1299B — SUSPENSION:FRONT:WHEEL BEARING
Introduction of new generation DANA G171 Drive Axles. Dana Corporation have changed the wheel end bearing of the G171 drive axle from "unitized" to "compact" bearings. In line with this change associated components such as spindle, hub, hub nut and washer locking system and axle half shafts are also changed....
SB1504A — EQUIPMENT ADAPTIVE/MOBILITY
Field Change Program: To install new transmission oil dipstick. Field experience has shown that on the above-mentioned vehicle type (CX35 with Cummins L9 engine) the sealing of the oil dipstick with regard to its tubing is inadequate, causes oil leakage at the dipstick cover. To address this issue, a new...
SB1504A — ENGINE
Field Change Program: To install new transmission oil dipstick. Field experience has shown that on the above-mentioned vehicle type (CX35 with Cummins L9 engine) the sealing of the oil dipstick with regard to its tubing is inadequate, causes oil leakage at the dipstick cover. To address this issue, a new...
SB1348B — WHEELS
Update of the M20 fastening bolts and "reinforced" rubber bushings for wheel-suspension arm joints.
NHTSA Investigations for the 2018 VAN HOOL CX35
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VAN HOOL CX35
- 2015 VAN HOOL CX35 — 0 complaints
- 2016 VAN HOOL CX35 — 0 complaints
- 2017 VAN HOOL CX35 — 1 complaint
- 2018 VAN HOOL CX35 (current)
- 2019 VAN HOOL CX35 — 0 complaints
- 2020 VAN HOOL CX35 — 0 complaints
- 2021 VAN HOOL CX35 — 0 complaints
- 2023 VAN HOOL CX35 — 0 complaints
Other VAN HOOL Models
- VAN HOOL T2140 — 4 total complaints
- VAN HOOL BUS — 1 total complaint
- VAN HOOL CX45 — 1 total complaint
- VAN HOOL T2145 — 1 total complaint
- VAN HOOL A300K — 0 total complaints
- VAN HOOL A300K HYB — 0 total complaints
- VAN HOOL A300L — 0 total complaints
- VAN HOOL A330 — 0 total complaints