2017 VAN HOOL CX35 Problems, Recalls & Safety Rating

Overview of the 2017 VAN HOOL CX35

The 2017 VAN HOOL CX35 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SEAT BELTS:FRONT:BUCKLE ASSEMBLY. 11 technical service bulletins have been issued by Van Hool N.V. for this model year. The most commonly reported problem area is the Engine (1 complaint).

Recalls for the 2017 VAN HOOL CX35

NHTSA has recorded 1 recall for the 2017 VAN HOOL CX35, potentially affecting up to 1,528 vehicles.

Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

May 16, 2018 | 1,528 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

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Owner Complaints for the 2017 VAN HOOL CX35

1 complaint has been filed with NHTSA for the 2017 VAN HOOL CX35. Below is a breakdown by vehicle component.

Engine

Complaints: 1

Component	Complaints	Crashes	Fires	Injuries	Deaths
Engine	1	0	0	0	0

Most Recent Complaints

#11111605 | ENGINE | August 1, 2018 | N/A miles

2017 MAZDA CX3. CONSUMER WRITES IN REGARDS TO OIL LOSS AFTER HAVING OIL CHANGED. *LD *JS

Safety Rating for the 2017 VAN HOOL CX35

NHTSA has not yet tested the 2017 VAN HOOL CX35 in its New Car Assessment Program.

Technical Service Bulletins for the 2017 VAN HOOL CX35

Van Hool N.V. has issued 11 technical service bulletins (TSBs) for the 2017 VAN HOOL CX35. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB1796 — POWER TRAIN

May 13, 2020

Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the bell housing which becomes liquid at transmission operating...

SB1596A — SERVICE BRAKES, AIR

January 30, 2019

Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the system condition. The procedures described in this service bulletin are applicable to CX35 vehicles.

SB1573A — EQUIPMENT ADAPTIVE/MOBILITY

December 12, 2018

Product Improvement: Introduction of longer refrigerant compressor discharge hose. Tests have shown that the changeover to the longer length has a positive impact on the hose life. Van Hool recommends therefore the use of this longer hose as service replacement for hose 11019116 used on earlier CX45 vehicles with Detroit...

SB1504 — POWER TRAIN

November 27, 2018

Field Change Program. To install new transmission oil dipstick. Field experience has shown that on the above-mentioned vehicle type the sealing of the oil dipstick with regard to its tubing is inadequate, causes oil leakage at the dipstick cover. To address this issue, a new dipstick with O-ring seal in...

SB1480 — SEAT BELTS

May 18, 2018

To change rigid seat belt buckles of aisle side passenger seats. Subject vehicles have passenger seats equipped with seat belt buckles of which the outer casing may fail. These casings are held in place by one plastic notch only. When subjected to great pressure (e.g. by standing on the buckle...

SB1485 — VEHICLE SPEED CONTROL:CRUISE CONTROL

March 6, 2018

To retrofit with Adaptive Cruise Control (ACC). This product improvement bulletin is applicable to CX35 vehicles equipped with EPA2016 engine. Van Hool has released Adaptive Cruise Control (ACC) as an option for CX vehicles equipped with EPA2016 engine.

SB1357 — ENGINE AND ENGINE COOLING

December 19, 2016

Service Information: New coolant for vehicles with EPA2016 engine: As from the units listed with EPA2016 engine, Van Hool will factory fill the cooling and heating system with ARTECO Havoline XLC Premix 50/50 coolant for Cummins and Detroit Diesel engines. This OAT (organic acid technology) coolant is ethylene glycol based...

SB1357 — FUEL SYSTEM, GASOLINE

December 19, 2016

Service Information: New coolant for vehicles with EPA2016 engine: As from the units listed with EPA2016 engine, Van Hool will factory fill the cooling and heating system with ARTECO Havoline XLC Premix 50/50 coolant for Cummins and Detroit Diesel engines. This OAT (organic acid technology) coolant is ethylene glycol based...

SB1372 — EQUIPMENT

October 1, 2016

Field Change Program: To change 3/4" fitting in extinguishing agent distributor of fire suppression system On the above mentioned vehicles the straight ¾? fitting in the extinguishing agent distributor must be changed. It has been determined that fitting 11106146 gives rise to extinguishing agent leakage when the fire suppression system...

SB1372 — EQUIPMENT ADAPTIVE/MOBILITY