2024 TOYOTA SEQUOIA HYBRID Structure Problems

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon driving and arriving at her destination, the contact became aware that the tow hitch protective cover was missing. The vehicle was taken to the dealer, where the contact was informed that it was a known failure. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 24V640000 (Structure, Trailer Hitches), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact received notification of NHTSA Campaign Number: 24V640000 (STRUCTURE, TRAILER HITCHES); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that upon arriving to her destination, the contact became aware that the tow-hitch protective cover had become detached and was missing, potentially becoming a road safety hazard. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 3,000.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated while driving at an undisclosed speed, the rear bumper cover detached. The contact had not discovered the failure until arriving to the residence. The contact was unable to retrieve the rear bumper cover. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

The contact owns a 2024 Toyota Sequoia Hybrid. The contact stated that while driving at an undisclosed speed, the hitch cover detached. The vehicle was taken to the dealer, where it was determined that the hitch cover needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,627.