2014 TOYOTA RAV4 EV — Problems, Recalls & Safety Data
N/A
Safety Rating
14
Owner Complaints
3
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2014 TOYOTA RAV4 EV
The 2014 TOYOTA RAV4 EV has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with VISIBILITY/WIPER, SEAT BELTS:REAR/OTHER, HYBRID PROPULSION SYSTEM. 13 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Power Train (5 complaints), Fuelpropulsion System (3 complaints), and Electrical System (2 complaints).
Recalls for the 2014 TOYOTA RAV4 EV
NHTSA has recorded 3 recalls for the 2014 TOYOTA RAV4 EV, potentially affecting up to 1,549,705 vehicles.
Recall 15V577000 — VISIBILITY/WIPER
| 423,456 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Consequence: Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint...
View full details →Recall 16V096000 — SEAT BELTS:REAR/OTHER
| 1,123,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
Consequence: A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Remedy: Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is...
View full details →Recall 15V143000 — HYBRID PROPULSION SYSTEM
| 2,497 vehicles affected
Defect: Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.
Consequence: A loss of drive power may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
View full details →Owner Complaints for the 2014 TOYOTA RAV4 EV
14 complaints have been filed with NHTSA for the 2014 TOYOTA RAV4 EV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
SOMETIMES WHEN I STEP ON THE GAS IT DOES NOT RESPOND AND I HAVE TO LIFT MY FOOT OFF OF THE PEDAL AND PRESS THE GAS PEDAL AGAIN. THIS IS AN ONGOING PROBLEM.
STARTING AROUND 24,500 MILES, TOYOTA RAV4 EV 2014 STARTED TO MAKE A LOUD NOISE WITH ACCELERATION. THIS NOISE WAS DIAGNOSED BY THE AUTHORIZED TOYOTA DEALER AS AN ISSUE WITH THE DRIVE MOTOR MADE BY TESLA, BUT I WAS TOLD THAT AT THAT TIME THE NOISE IS "NOT LOUD ENOUGH" TO GET ANYTHING DONE BY TOYOTA/TESLA. SINCE THEN, ANOTHER 2000 MILES HAVE PASSED AND THE NOISE IS ONLY LOUDER. THE DEALER HAS AGAIN DIAGNOSED THE ISSUE AS THE DRIVE MOTOR, SUBMITTED RECORDING OF NOISE TO TOYOTA/TESLA BUT STATES THAT TOYOTA/TESLA NOT READY TO REPLACE DRIVE MOTOR. THIS IS CLEARLY AN ISSUE WITH A VEHICLE UNDER WARRANTY. I HAVER NOTICED MY OVERALL RANGE IS BEING AFFECTED AND DOWN BY 10%. I AM VERY CONCERNED THAT THE VEHICLE WILL MALFUNCTION WHILE I AM DRIVING AROUND, POSSIBLY ENDING IN AN ACCIDENT WHERE SOMEONE GETS SERIOUSLY INJURED.
WHILE DRIVING 40 MPH ON A 45 MPH 2 WAY LANE, THE CAR SUDDENLY DISPLAYED WARNING "CHECK EV SYSTEM" ADVISED ME TO PULL OVER AND INFORM DEALERSHIP ASAP. I KEPT DRIVING (ABOUT 1 MILE FROM MY HOME) WITHIN MINUTE SYSTEM SEEMED TO RESTORE ITSELF. ONLY STILL DISPLAYS "CHECK EV SYSTEM" THIS HAS HAPPENED 3 TIMES IN LAST 6 WEEKS. TOYOTA REFUSES TO HANDLE MY CASE BECAUSE OF "AFTER MARKET MODIFICATIONS" WHICH ARE NOT LIMITED TO : TRAILER HITCH, VOLT/AMP METER TO MONITOR CHARGING (VERY IMPORTANT TO CALCULATE HOW LONG YOU HAVE TO WAIT TO CHARGE AN EV) BOTH THESE THINGS HAVE ABSOLUTELY NOTHING TO DO WITH THE SHOWN PROBLEMS. THIS IS AFTER MY CAR WENT BACK FOR THE "SAFETY RECALL" FOR EXACT THE SAME ISSUE. TOYOTA HAS IMPLEMENTED A SOFTWARE UPDATE TO BASICALLY IGNORE THE LOSS OF SIGNAL FROM THE SPEED MEASUREMENT UNIT. IT IS OBVIOUS BY THE AMOUNT OF PEOPLE WITH THE SAME CARS THAT HAVE THIS SITUATION AFTER THE "RECALL FIX" THAT THERE IS SOMETHING ELSE SERIOUSLY WRONG. IF THIS HAPPENS WHILE ON THE FREEWAY IT COULD BE A SERIOUS DANGER. FOR MORE INCIDENTS LOOK AT THE FORUM: HTTP://WWW.MYRAV4EV.COM/FORUM/VIEWTOPIC.PHP?F=7&T=1770
WAS DRIVING IN CITY AT ABOUT 30 MPH , CAR STOPPED HAVING PROPULSION, STOPPED WITH A SHUDDER AND WARNINGS LIGHTS POP UP. "CHECK EV SYSTEM" WAS ABLE TO RESET THE COMPUTER BY POWERING OFF/ON FOR 3 CYCLES TO MAKE IT OVER TO THE CURB. CALLED TOW TO TRANSPORT TO THE DEALER. SEND ME AWAY AFTER RESETTING THE ERROR MESSAGE IN THE COMPUTER. WEEK LATER IT HAPPENED AGAIN BACKING OUT OF A PARKING SPOT. NOW TOYOTA IS BLAMING MY ADD ONS LIKE CHARGE INDICATOR (SHOWING VOLTS/AMPS OF THE J1772 INPUT) AND THE FACT I FITTED A TRAILER HITCH (FOR A BIKE RACK). WHICH HAS ABSOLUTELY NOTHING TO DO WITH THE ELECTRICAL PROPULSION SYSTEM.
WAS DRIVING IN CITY AT ABOUT 30 MPH , CAR STOPPED HAVING PROPULSION, STOPPED WITH A SHUDDER AND WARNINGS LIGHTS POP UP. "CHECK EV SYSTEM" WAS ABLE TO RESET THE COMPUTER BY POWERING OFF/ON FOR 3 CYCLES TO MAKE IT OVER TO THE CURB. CALLED TOW TO TRANSPORT TO THE DEALER. SEND ME AWAY AFTER RESETTING THE ERROR MESSAGE IN THE COMPUTER. WEEK LATER IT HAPPENED AGAIN BACKING OUT OF A PARKING SPOT. NOW TOYOTA IS BLAMING MY ADD ONS LIKE CHARGE INDICATOR (SHOWING VOLTS/AMPS OF THE J1772 INPUT) AND THE FACT I FITTED A TRAILER HITCH (FOR A BIKE RACK). WHICH HAS ABSOLUTELY NOTHING TO DO WITH THE ELECTRICAL PROPULSION SYSTEM.
Safety Rating for the 2014 TOYOTA RAV4 EV
NHTSA has not yet tested the 2014 TOYOTA RAV4 EV in its New Car Assessment Program.
Technical Service Bulletins for the 2014 TOYOTA RAV4 EV
Toyota Motor Corporation has issued 13 technical service bulletins (TSBs) for the 2014 TOYOTA RAV4 EV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ZKG_Proper_Photo — EQUIPMENT
ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION
T-TT-0380-15 — ELECTRICAL SYSTEM
"TT: SOME CUSTOMERS MAY EXPERIENCE A CHECK EV SYSTEM‟ MESSAGE AFTER ATTEMPTING TO CHARGE THEIR VEHICLE. NO OTHER VEHICLE OPERATION OR PERFORMANCE ISSUES ARE PRESENT. THIS MAY BE A RESULT OF INCOMPATIBILITY WITH UNAPPROVED EV CHARGING STATIONS."
T-SB-0111-14 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-SB-0017-14 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the low tire pressure warning light to illuminate.
T-SB-0015-14 — EQUIPMENT
The following three critical replacement electric powertrain parts for the RAV4 EV will be offered on an exchange basis only: On-Board Charger, Final Drive/Inverter, EV Battery. Special requirements for ordering and handling of these components are in place and require Technical Assistance System (TAS) evaluation and confirmation. Follow the procedures...
T-SB-0010-14 — POWER TRAIN
The RAV4 EV Power Management Control ECU and EV Gateway Control ECU software has been updated to improve charging performance. To ensure the best ownership experience, it is important to confirm the software is the most current version available. Use the following procedure to reprogram the RAV4 EV Power Management...
T-SB-0136-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-SB-0136-13A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-SB-0135-13 — EQUIPMENT:OTHER:LABELS
2014 Pre-Delivery Service Check Sheet
T-SB-0136-13 — EQUIPMENT:OTHER:LABELS
Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers...
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2014 TOYOTA RAV4 EV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA RAV4 EV
- 2012 TOYOTA RAV4 EV — 11 complaints
- 2013 TOYOTA RAV4 EV — 9 complaints
- 2014 TOYOTA RAV4 EV (current)
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints