2013 TOYOTA RAV4 EV — Problems, Recalls & Safety Data
N/A
Safety Rating
9
Owner Complaints
3
Recalls
24
Service Bulletins
0
Investigations
Overview of the 2013 TOYOTA RAV4 EV
The 2013 TOYOTA RAV4 EV has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with VISIBILITY/WIPER, SEAT BELTS:REAR/OTHER, HYBRID PROPULSION SYSTEM. 24 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Fuelpropulsion System (3 complaints), Electrical System (1 complaint), and Power Train (1 complaint).
Recalls for the 2013 TOYOTA RAV4 EV
NHTSA has recorded 3 recalls for the 2013 TOYOTA RAV4 EV, potentially affecting up to 1,549,705 vehicles.
Recall 15V577000 — VISIBILITY/WIPER
| 423,456 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Consequence: Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint...
View full details →Recall 16V096000 — SEAT BELTS:REAR/OTHER
| 1,123,752 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
Consequence: A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Remedy: Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is...
View full details →Recall 15V143000 — HYBRID PROPULSION SYSTEM
| 2,497 vehicles affected
Defect: Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.
Consequence: A loss of drive power may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
View full details →Owner Complaints for the 2013 TOYOTA RAV4 EV
9 complaints have been filed with NHTSA for the 2013 TOYOTA RAV4 EV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4 ELECTRIC VEHICLE. WHILE DRIVING 55 MPH, THE ELECTRIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO DECELERATE WHILE THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO ANDREW TOYOTA (1620 W SILVER SPRING DRIVE, MILWAUKEE, WI 53209, (877) 308-0883), BUT THE DEALER WAS NOT ABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A TOYOTA ENGINEER WOULD BE SENT TO THE DEALER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,564.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4 ELECTRIC VEHICLE. WHILE DRIVING 55 MPH, THE ELECTRIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO DECELERATE WHILE THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO ANDREW TOYOTA (1620 W SILVER SPRING DRIVE, MILWAUKEE, WI 53209, (877) 308-0883), BUT THE DEALER WAS NOT ABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A TOYOTA ENGINEER WOULD BE SENT TO THE DEALER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,564.
TOYOTA OF LAKE CITY (SEATTLE, WA) REFUSED TO DO, OR EVEN HELP WITH, THE NHTSA RECALL NO. 15V-577 FOR MY TOYOTA VEHICLE. BOTH THE SERVICE ADVISER AND THE SERVICE MANAGER TOLD ME THAT THEY CAN'T AND WON'T DO THE WORK FOR THIS NATIONAL SAFETY RECALL THEY DID NOT CALL TOYOTA CORPORATE, THEY DID NOT LIFT A FINGER TO HELP GET THIS RECALL DONE FOR MY VEHICLE.
FOR THE SECOND TIME IN A MONTH, MY CAR LOST DRIVE WHILE I WAS CRUISING ON THE HIGHWAY. THE CAR JUST POPPED INTO NETURAL WITH WARNING MESSAGES COMING ON THE DASH. IT APPEARS TO BE THE SAME PROBLEM THE RECALL ADDRESSED YET AFTER 3 MONTHS, THERE IS STILL NO KNOWN FIXES FOR IT. COULD YOU PLEASE HELP TOYOTA INTO PUSHING A FIX FOR IT ASAP AS THE CAR ISN'T REALLY SAFE. 3 MONTHS WAIT TO MAKE A SOFTWARE PATCH IS PATHETIC.
SEAT BELT RETRIEVAL SPRING (WEAK). I HAVE BOTH MODELS 2013 AND 2014. NEITHER MODEL HAS A STRONG RETRIEVAL SPRING, LEAVES THE MEDAL BUCKLE LOOSE AND HANGING IN DOOR JAM, IT GETS SLAMMED IN THE DOOR. WILL DEFORM AT SOME FURTHER POINT AND NOT ENGAGE. DOOR LOCKS. NOT SURE IF MANDATORY BY REGULATION, DOOR LOCKS DON'T AUTO LOCK AFTER CAR STARTS TO ROLL FORWARD. BACKUP SCREEN, JUST AS YOU START TO BACK UP AND, ON THE ROLL. THE SCREEN BLOCKS OUT THE TOP 1/3. IT CONNECTS AND TELLS YOU, YOUR BLUE TOOTH ITEMS ARE CONNECTED OR NOT. THAT MESSAGE SHOULD BE DELAYED UNTIL AFTER BEING IN REVERSE. THE TOP 1/3 OF THE SCREEN IS PRETTY IMPORTANT. ENGINE NOISE, A WINDING NOISE, ON ACCELERATION. I'LL BE IN TOUCH WITH TOYOTA ON THIS ISSUE, (TELSA MOTOR). THEY ARE AWARE OF THE ISSUE, FRIEND HAD A DRIVE UNIT REPLACED BY TOYOTA ALREADY IN NORTH NJ
Safety Rating for the 2013 TOYOTA RAV4 EV
NHTSA has not yet tested the 2013 TOYOTA RAV4 EV in its New Car Assessment Program.
Technical Service Bulletins for the 2013 TOYOTA RAV4 EV
Toyota Motor Corporation has issued 24 technical service bulletins (TSBs) for the 2013 TOYOTA RAV4 EV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0108-15_Rev — EQUIPMENT
TSB: REVISION NOTICE October 11, 2017 Rev2: ? The Required Tools & Equipment section has been updated to include a NEW USB drive map update. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0006-13. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require...
T-TT-0344-15 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: iPhone text messages do not appear on multimedia display.
E0A Dealer Notic — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.
T-SB-0043-13 Rev — ELECTRICAL SYSTEM:SOFTWARE
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for the RAV4 EV are released as field-fix procedures described in individual Service Bulletins. This bulletin details the ECU flash reprogramming process and outlines use of the Techstream Health Check Function and the Tesla...
T-SB-0010-14 — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-SB-0050-13 Rev — POWER TRAIN
This bulletin is now obsolete. Please see T-SB-0010-14.
T-SB-0001-13 Rev — EQUIPMENT
If the RAV4 EV is put into storage, the state of charge (SOC) of the EV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
T-SB-0001-13 Rev — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
If the RAV4 EV is put into storage, the state of charge (SOC) of the EV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
T-TT-0248-13 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-TT-0206-12 R2 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Showing 10 of 24 technical service bulletins.
NHTSA Investigations for the 2013 TOYOTA RAV4 EV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA RAV4 EV
- 2012 TOYOTA RAV4 EV — 11 complaints
- 2013 TOYOTA RAV4 EV (current)
- 2014 TOYOTA RAV4 EV — 14 complaints
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