2013 TOYOTA PRIUS Hybrid Propulsion System Problems

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO HAMER TOYOTA (11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL, AFTER THE REMEDY WAS COMPLETED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CHECK HYBRID SYSTEM AND "STOP THE VEHICLE AT A SAFE PLACE' MESSAGES APPEARED ON THE INSTRUMENT PANEL. FURTHERMORE, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO PARK ON THE SHOULDER OF A ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TOWED TO PENSKE TOYOTA OF DOWNEY (LOCATED AT 9136 EAST FIRESTONE BLVD, DOWNEY, CA 90241, (562) 904-5600) WHERE IT WAS DETERMINED THAT A SOFTWARE UPDATE WAS NEEDED. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE CONTACT CALLED FREDERICK CHEVROLET AT 717-406-1727 (LOCATED AT 1505 QUENTIN RD, LEBANON, PA 17042) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER (TOYOTA CARLSBAD, 5424 PASEO DEL NORTE, CARLSBAD, CA 92008, 760-537-6700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT A TECHNICIAN AT THE DEALER DID NOT KNOW ABOUT THE RECALL AND STATED THAT IT WAS A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT THE MANUFACTURER HAD NOT PROVIDED THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) WITHIN A REASONABLE TIME FRAME. THE DEALER (DCH WAPPINGERS FALLS TOYOTA, 1349 U.S. 9, WAPPINGERS FALLS, NY 12590, (845) 206-0521) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE CONTACT STATED THAT THE VEHICLE RODE ROUGHLY, THE BATTERY WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V053000 (HYBRID PROPULSION SYSTEM) THE VEHICLE STALLED CONTINUOUSLY. BOTH MANUFACTURER AND DEALER HAVE BEEN MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 11,436. UPDATED 8/19/14*CN