NHTSA Complaint #11282323 — 2013 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CHECK HYBRID SYSTEM AND "STOP THE VEHICLE AT A SAFE PLACE' MESSAGES APPEARED ON THE INSTRUMENT PANEL. FURTHERMORE, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO PARK ON THE SHOULDER OF A ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TOWED TO PENSKE TOYOTA OF DOWNEY (LOCATED AT 9136 EAST FIRESTONE BLVD, DOWNEY, CA 90241, (562) 904-5600) WHERE IT WAS DETERMINED THAT A SOFTWARE UPDATE WAS NEEDED. THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.