2018 TOYOTA PRIUS C — Problems, Recalls & Safety Data
4/5
Safety Rating
9
Owner Complaints
2
Recalls
22
Service Bulletins
0
Investigations
Overview of the 2018 TOYOTA PRIUS C
The 2018 TOYOTA PRIUS C has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with HYBRID PROPULSION SYSTEM, EQUIPMENT:OTHER:LABELS. 22 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Electrical System (1 complaint), and Engine (1 complaint).
Recalls for the 2018 TOYOTA PRIUS C
NHTSA has recorded 2 recalls for the 2018 TOYOTA PRIUS C, potentially affecting up to 483 vehicles.
Recall 19V491000 — HYBRID PROPULSION SYSTEM
| 464 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
Consequence: A loss of drive increases the risk of crash.
Remedy: Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is...
View full details →Recall 18V176000 — EQUIPMENT:OTHER:LABELS
| 19 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Prius C vehicles sold in Puerto Rico. The front passenger air bag and recommended child occupant seating positions label may not have been attached during assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If the label is missing, occupants may not follow the proper restraint usage guidelines, increasing the risk of injury in the event of a crash.
Remedy: Toyota will notify owners and will mail the removable labels to all known owners of the subject vehicles, free of charge. The recall began on April 11, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this...
View full details →Owner Complaints for the 2018 TOYOTA PRIUS C
9 complaints have been filed with NHTSA for the 2018 TOYOTA PRIUS C. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 3 | 0 | 0 | 1 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 1 | 0 | 1 | 0 |
| Power Train | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 1 | 0 |
Most Recent Complaints
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accident). The airbags didn't deploy and I was of course, wearing my safety belt, which kept me from any severe injury. I do feel some physical injury effects this morning however (sore neck, shoulder, back; a slight headache). I'm not aware of any warning lamps, messages, etc. going off, but I must say everything happened very quickly. I've reported the accident to my insurance company & filed a claim. Given that the incident happened on the evening before the July 4th holiday, my insurance company scheduled vehicle towing (flatbed) for my car. It's my understanding that it's being stored at the tow company location & will be delivered tomorrow (Wednesday, 7/5/23) to the certified body repair facility recommended by my insurance company and chosen by me. An insurance adjuster will be doing their evaluation, likely in the next few days, at the earliest tomorrow morning. I've also advised the insurance company of these details & told them of my safety concerns and fears.
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accident). The airbags didn't deploy and I was of course, wearing my safety belt, which kept me from any severe injury. I do feel some physical injury effects this morning however (sore neck, shoulder, back; a slight headache). I'm not aware of any warning lamps, messages, etc. going off, but I must say everything happened very quickly. I've reported the accident to my insurance company & filed a claim. Given that the incident happened on the evening before the July 4th holiday, my insurance company scheduled vehicle towing (flatbed) for my car. It's my understanding that it's being stored at the tow company location & will be delivered tomorrow (Wednesday, 7/5/23) to the certified body repair facility recommended by my insurance company and chosen by me. An insurance adjuster will be doing their evaluation, likely in the next few days, at the earliest tomorrow morning. I've also advised the insurance company of these details & told them of my safety concerns and fears.
I entered a large, strip mall parking area and was driving at the vastly reduced speed one would use in such a situation. My intention was to park my car to enter a store in the mall. I turned a corner to park on the side of the building (parking options were limited). As I entered a parking space (moving at the speed one would drive to do so; essentially INCREDIBLY slowly; moving forward into the space at almost 0 MPH and already applying the brake). Suddenly and with no warning, the car violently lurched forward at a vastly increased speed. I pressed down on the brake harder to try to stop the vehicle, but it propelled into and over the concrete curb stop and into the thick brick wall in front of me. There is considerable damage to the front end of my vehicle as a result. I was horrified at this dangerous situation. My safety was definitely at risk. I feel very fortunate that I wasn't seriously injured (and that no one, either a pedestrian or another driver, was involved in the accident). The airbags didn't deploy and I was of course, wearing my safety belt, which kept me from any severe injury. I do feel some physical injury effects this morning however (sore neck, shoulder, back; a slight headache). I'm not aware of any warning lamps, messages, etc. going off, but I must say everything happened very quickly. I've reported the accident to my insurance company & filed a claim. Given that the incident happened on the evening before the July 4th holiday, my insurance company scheduled vehicle towing (flatbed) for my car. It's my understanding that it's being stored at the tow company location & will be delivered tomorrow (Wednesday, 7/5/23) to the certified body repair facility recommended by my insurance company and chosen by me. An insurance adjuster will be doing their evaluation, likely in the next few days, at the earliest tomorrow morning. I've also advised the insurance company of these details & told them of my safety concerns and fears.
Certain 2018+ and all later Toyota Prius C modes have a 12V battery for which there is currently no OEM or aftermarket replacement. The battery has a form factor (shape and size) that is exclusive to these vehicles and not used in any other car sold in North America. Vehicles with failed batteries (like mine) cannot be operated. Toyota should retrofit these cars to accommodate the battery used in early (pre-2017) model cars which is electrically identical and available as an aftermarket replacement item.
IRECEIVED THE WARNING THAT "PRE-COLLISION SYSTEM MALFUNCTION" WHILE I WAS DRIVING ON THE HIGHWAY THIS MORNING. THE WARNING MESSAGE ASKED ME TO STOP THE CAR AT A SAFE PLACE AND VISIT THE DEALER. AS SOON AS I GOT OFF THE HIGHWAY, THE CAR STOPPED ITSELF, AND THE STEERING WAS LOCKED. THE CAR WAS COMPLETELY DISABLED. AFTER TURN OFF THE CAR COMPLETELY FOR A FEW MINUTES, I CAN RESTART THE CAR WITH THE WARNING MESSAGE PERSISTS. WHILE I WAS LOOKING FOR A SAFE PLACE TO PARK THE CAR, THE CAR GRADUALLY STOPPED ITSELF AGAIN, AND THE WHEEL STEERING LOCKED ITSELF AGAIN. THE CAR FAILURE AND THE FACT THAT THE STEERING WHEEL GOT LOCKED ITSELF PUT ME AND MY PASSENGER AT GREAT DANGER.
Safety Rating for the 2018 TOYOTA PRIUS C
The 2018 TOYOTA PRIUS C received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★☆ (4/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 TOYOTA PRIUS C
Toyota Motor Corporation has issued 22 technical service bulletins (TSBs) for the 2018 TOYOTA PRIUS C. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20TE08_Dealer Pa — STRUCTURE
DP: Although the tail lamps are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to minor cracks that may develop in specific locations of the...
20TE08_Dealer Pa — EXTERIOR LIGHTING:TAIL LIGHTS
DP: Although the tail lamps are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to minor cracks that may develop in specific locations of the...
20TE08_RL_Phase — STRUCTURE
RL: Although the tail lamps are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to minor cracks that may develop in specific locations of the...
T-SB-0002-18 Obs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE October 15, 2021: This bulletin is no longer applicable and is now obsolete.
20TE08 - DD - Pu — EXTERIOR LIGHTING:TAIL LIGHTS
DD: Certain 2018 Model Year Prius c Vehicles Coverage for Specific Cracks in the Tail Lamps Potentially Allowing Water Intrusion
T-SB-0117-20 — EXTERIOR LIGHTING
TSB: Some 2018 ? 2019 model year Prius C vehicles may exhibit water entry or condensation in one or both of the rear combination lamps. Follow the Repair Procedure in this bulletin to address this condition.
20TE08 - DL - Pu — EXTERIOR LIGHTING:TAIL LIGHTS
DL: Although the tail lamps are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to minor cracks that may develop in specific locations of the...
20TE08 - FAQ - P — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FAQ: CUSTOMER SUPPORT PROGRAM 20TE08
20TE08 - RL - Pu — EXTERIOR LIGHTING:TAIL LIGHTS
RL: Although the tail lamps are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to minor cracks that may develop in specific locations of the...
CSP 20TE08 - Cer — EXTERIOR LIGHTING:TAIL LIGHTS
RE: Although the tail lamps are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing additional coverage for repairs related to minor cracks that may develop in specific locations of the...
Showing 10 of 22 technical service bulletins.
NHTSA Investigations for the 2018 TOYOTA PRIUS C
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS C
- 2013 TOYOTA PRIUS C — 88 complaints
- 2014 TOYOTA PRIUS C — 52 complaints
- 2015 TOYOTA PRIUS C — 24 complaints
- 2016 TOYOTA PRIUS C — 15 complaints
- 2017 TOYOTA PRIUS C — 3 complaints
- 2018 TOYOTA PRIUS C (current)
- 2019 TOYOTA PRIUS C — 0 complaints
- 2020 TOYOTA PRIUS C — 0 complaints
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