NHTSA Complaint #11361389 — 2018 TOYOTA PRIUS C

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11361389
Vehicle	2018 TOYOTA PRIUS C
Component	STEERING
Date of Incident	September 27, 2020
Date Filed	September 27, 2020
Mileage	24,578 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

IRECEIVED THE WARNING THAT "PRE-COLLISION SYSTEM MALFUNCTION" WHILE I WAS DRIVING ON THE HIGHWAY THIS MORNING. THE WARNING MESSAGE ASKED ME TO STOP THE CAR AT A SAFE PLACE AND VISIT THE DEALER. AS SOON AS I GOT OFF THE HIGHWAY, THE CAR STOPPED ITSELF, AND THE STEERING WAS LOCKED. THE CAR WAS COMPLETELY DISABLED. AFTER TURN OFF THE CAR COMPLETELY FOR A FEW MINUTES, I CAN RESTART THE CAR WITH THE WARNING MESSAGE PERSISTS. WHILE I WAS LOOKING FOR A SAFE PLACE TO PARK THE CAR, THE CAR GRADUALLY STOPPED ITSELF AGAIN, AND THE WHEEL STEERING LOCKED ITSELF AGAIN. THE CAR FAILURE AND THE FACT THAT THE STEERING WHEEL GOT LOCKED ITSELF PUT ME AND MY PASSENGER AT GREAT DANGER.

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