2012 TOYOTA MATRIX — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2012 TOYOTA MATRIX
The 2012 TOYOTA MATRIX has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE. 4 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Air Bags (4 complaints).
Recalls for the 2012 TOYOTA MATRIX
NHTSA has recorded 1 recall for the 2012 TOYOTA MATRIX, potentially affecting up to 2,891,976 vehicles.
Recall 20V024000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
| 2,891,976 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2,...
View full details →Owner Complaints for the 2012 TOYOTA MATRIX
5 complaints have been filed with NHTSA for the 2012 TOYOTA MATRIX. Below is a breakdown by vehicle component.
Most Recent Complaints
TAKATA AIRBAG RECALL. REPEATED ATTEMPTS FOR FIXING AIRBAG UNRESPONSIVE FROM TOYOTA DEALERS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA MATRIX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED NOTIFICATION IN JANUARY OF 2018. THE DEALER (EASTERN SHORE TOYOTA 29732 FREDRICK BLVD, DAPHNE, AL, 36526) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - RECEIVED NOTICE IN JANUARY, 2017 AND TO DATE "NO REMEDY" FOR THE AIRBAG RECALL ON MY VEHICLE. RECALL ADVISES TO AVOID HAVING PASSENGER IN FRONT SEAT. I AM UNABLE TO TRANSPORT ANYONE UNLESS IN THE BACK SEAT AND AM CONCERNED WHAT WOULD HAPPEN TO ME IF THE AIRBAG GOES OFF WHILE AWAITING TOYOTA'S REMEDY. PLEASE ADVISE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE MADE NOISES UNDERNEATH THE HOOD AND SHUT DOWN. THE OIL AND SERVICE ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LATER TOWED TO THE CONTACT'S HOME. THE NEXT DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Safety Rating for the 2012 TOYOTA MATRIX
NHTSA has not yet tested the 2012 TOYOTA MATRIX in its New Car Assessment Program.
Technical Service Bulletins for the 2012 TOYOTA MATRIX
Toyota Motor Corporation has issued 4 technical service bulletins (TSBs) for the 2012 TOYOTA MATRIX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-TT-0268-13 — ELECTRICAL SYSTEM
These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
T-PG006-00 Obsol — EQUIPMENT:OTHER:LABELS
This bulletin is now obsolete. Please see T-SB-0054-13.
T-SB-0212-12 — AIR BAGS
Some 2012 model year Corolla and Matrix vehicles may exhibit a condition where the SRS MIL may illuminate intermittently, with no Diagnostic Trouble Codes (DTCs) stored in the SRS system. Replace the center airbag sensor assembly to address this condition. This condition will not affect airbag deployment in a collision.
T-SB-0208-12 — STRUCTURE
Some 2009 ? 2013 model year Corolla and 2009 ? 2012 model year Matrix vehicles may exhibit a rattle, pop, or click noise when operating the driver or passenger front window glass. In some cases, the front window may become inoperative. This may be due to loose window regulator mounting...
NHTSA Investigations for the 2012 TOYOTA MATRIX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA MATRIX
- 2007 TOYOTA MATRIX — 109 complaints
- 2008 TOYOTA MATRIX — 56 complaints
- 2009 TOYOTA MATRIX — 224 complaints
- 2010 TOYOTA MATRIX — 55 complaints
- 2011 TOYOTA MATRIX — 10 complaints
- 2012 TOYOTA MATRIX (current)
- 2013 TOYOTA MATRIX — 0 complaints
- 2014 TOYOTA MATRIX — 0 complaints
- 2015 TOYOTA MATRIX — 0 complaints
- 2016 TOYOTA MATRIX — 0 complaints
- 2017 TOYOTA MATRIX — 0 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints