NHTSA Complaint #10954579 — 2012 TOYOTA MATRIX ENGINE

Complaint Details

ODI Number	10954579
Vehicle	2012 TOYOTA MATRIX
Component	ENGINE
Date of Incident	February 5, 2017
Date Filed	February 14, 2017
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

TL* THE CONTACT OWNS A 2012 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE MADE NOISES UNDERNEATH THE HOOD AND SHUT DOWN. THE OIL AND SERVICE ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LATER TOWED TO THE CONTACT'S HOME. THE NEXT DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

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