2011 TOYOTA MATRIX — Problems, Recalls & Safety Data
N/A
Safety Rating
10
Owner Complaints
2
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2011 TOYOTA MATRIX
The 2011 TOYOTA MATRIX has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 3 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Air Bags (10 complaints).
Recalls for the 2011 TOYOTA MATRIX
NHTSA has recorded 2 recalls for the 2011 TOYOTA MATRIX, potentially affecting up to 4,646,493 vehicles.
Recall 20V024000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
| 2,891,976 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Consequence: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2,...
View full details →Recall 16V340000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,754,517 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California,...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on...
View full details →Owner Complaints for the 2011 TOYOTA MATRIX
10 complaints have been filed with NHTSA for the 2011 TOYOTA MATRIX. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 10 | 1 | 0 | 1 | 0 |
Most Recent Complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WEST KENDALL TOYOTA AT (786) 619-3668 (LOCATED AT 13800 SW 137TH AVE, MIAMI, FL 33186) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED IRA TOYOTA (468 MAIN ST TEWKSBURY, MA) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 TOYOTA MATRIX. WHILE THE VEHICLE WAS STATIONARY, IT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM A TEAR IN HER ROTATOR CUFF. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SLOANE TOYOTA OF MALVERN, PHONE NUMBER: 484-329-7300) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SAN FRANCISCO TOYOTA (3800 GEARY BLVD, SAN FRANCISCO, CA 94118 (415) 750-8300) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Safety Rating for the 2011 TOYOTA MATRIX
NHTSA has not yet tested the 2011 TOYOTA MATRIX in its New Car Assessment Program.
Technical Service Bulletins for the 2011 TOYOTA MATRIX
Toyota Motor Corporation has issued 3 technical service bulletins (TSBs) for the 2011 TOYOTA MATRIX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-TT-0414-16 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering...
T-SB-0187-12 Rev — TIRES
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible...
T-SB-0200-11 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TOYOTA: WATER INTRUSION INTO CHARCOAL CANISTER. SOME VEHICLES MAY EXHIBIT A MIL 'ON' CONDITION. TO ADDRESS THE CONDITION , THE FUEL PIPE PROTECTOR HAS BEEN UPDATED. *JS
NHTSA Investigations for the 2011 TOYOTA MATRIX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA MATRIX
- 2006 TOYOTA MATRIX — 212 complaints
- 2007 TOYOTA MATRIX — 109 complaints
- 2008 TOYOTA MATRIX — 56 complaints
- 2009 TOYOTA MATRIX — 224 complaints
- 2010 TOYOTA MATRIX — 55 complaints
- 2011 TOYOTA MATRIX (current)
- 2012 TOYOTA MATRIX — 5 complaints
- 2013 TOYOTA MATRIX — 0 complaints
- 2014 TOYOTA MATRIX — 0 complaints
- 2015 TOYOTA MATRIX — 0 complaints
- 2016 TOYOTA MATRIX — 0 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints