2019 TIFFIN PHAETON — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2019 TIFFIN PHAETON
The 2019 TIFFIN PHAETON has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:REAR/OTHER:ANCHORAGE, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL, ELECTRICAL SYSTEM. The most commonly reported problems involve the Engine (1 complaint), Unknown Or Other (1 complaint), and Wheels (1 complaint).
Recalls for the 2019 TIFFIN PHAETON
NHTSA has recorded 4 recalls for the 2019 TIFFIN PHAETON, potentially affecting up to 17,119 vehicles.
Recall 21V680000 — SEAT BELTS:REAR/OTHER:ANCHORAGE
| 10,409 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
View full details →Recall 21V306000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 3,198 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at...
View full details →Recall 19V228000 — ELECTRICAL SYSTEM
| 2,289 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Consequence: The additional resistance can cause the wires to overheat, increasing the risk of a fire.
Remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number...
View full details →Recall 18V341000 — STRUCTURE:BODY:DOOR
| 1,223 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Consequence: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
Remedy: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
View full details →Owner Complaints for the 2019 TIFFIN PHAETON
3 complaints have been filed with NHTSA for the 2019 TIFFIN PHAETON. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I recently experienced a failure of the Dash A/C on the ref RV. After calling Freightliner, Savannah to find our if they serviced Dash A/C’s, which they informed me they did, I decided to have it inspected locally to rule out a quick fix like recharge the refrigerant. The Mobile RV Mechanic, whom I have used several times previously and is very competent, troubleshot the system and found that the A/C compressor was not engaging. He then found that there was only .2V to the compressor clutch plug. Suspecting the PDM, he called Freightliner Tech services to determine the location of the PDM on this model. They informed him that there was a recall, FL917A, on this VIN that might well be the root of the problem. I was never informed of the recall, either by mail or during the two previous times I have had the RV into Freightliner, Savannah for other recall service or when I called to ask about Dash A/C service. I confirmed my registration with Freightliner for the Referenced VIN. The Subj recall states that if work has been performed prior to receiving the recall, Freightliner will reimburse the owner of that work. Freightliner has refused to reimburse me stating that the technican did not repair the failure. When, in fact, the real failure was Freightliner's failure to notify me of the recall and the technican did fix that. Freightliner owes me the $400.00 I paid to find out there was a recall to fix the Dash A/C.
Engine Fault Codes 3364, 3031 & 1761. DEF Head Senor Failed. Derated the engine. Travel speed reduced to 5 MPH. Replacement Part backorder from Tiffin Motorhomes. Limited information when availability.
TL* THE CONTACT OWNS 2019 TIFFIN PHAETON 35BH. THE CONTACT WAS DRIVING AT APPROXIMATELY 54 MPH WHEN THE TMPS INDICATED THAT THE REAR PASSENGER TIRE PRESSURE WAS LOW. UPON STOPPING THE VEHICLE AND INVESTIGATING, THE CONTACT NOTICED THAT REAR PASSENGER'S SIDE VALVE STEM EXTENSION INNER TIRE WAS DISLODGED. THE CONTACT ALSO NOTICED THAT THE REAR DRIVER SIDE STABILIZER WAS ALSO DISLODGED BUT NO AIR WAS LOST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V194000 (TIRES). THE CONTACT WAS INFORMED TO EMAIL PICTURES OF THE FAILURE. THE VEHICLE WAS TAKEN TO VELOCITY TRUCK CENTER-OXNARD (2501 CAMINO DEL SOL, OXNARD, CA 93030) WHERE THE REAR DRIVER AND PASSENGER SIDE RIMS WERE REPLACED. THE CONTACT STATED THE FAILURE RECURRED WHILE AWAITING A RESOLUTION FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 8,800.
Safety Rating for the 2019 TIFFIN PHAETON
NHTSA has not yet tested the 2019 TIFFIN PHAETON in its New Car Assessment Program.
Technical Service Bulletins for the 2019 TIFFIN PHAETON
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2019 TIFFIN PHAETON
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TIFFIN PHAETON
- 2014 TIFFIN PHAETON — 4 complaints
- 2015 TIFFIN PHAETON — 2 complaints
- 2016 TIFFIN PHAETON — 1 complaint
- 2017 TIFFIN PHAETON — 2 complaints
- 2018 TIFFIN PHAETON — 3 complaints
- 2019 TIFFIN PHAETON (current)
- 2020 TIFFIN PHAETON — 2 complaints
- 2021 TIFFIN PHAETON — 5 complaints
- 2022 TIFFIN PHAETON — 8 complaints
- 2023 TIFFIN PHAETON — 0 complaints
- 2024 TIFFIN PHAETON — 0 complaints
Other TIFFIN Models
- TIFFIN ALLEGRO — 207 total complaints
- TIFFIN ALLEGRO OPEN ROAD — 56 total complaints
- TIFFIN ALLEGRO BAY — 35 total complaints
- TIFFIN ALLEGRO RED — 32 total complaints
- TIFFIN ALLEGRO BUS — 27 total complaints
- TIFFIN WAYFARER — 27 total complaints
- TIFFIN ALLEGRO BREEZE — 12 total complaints
- TIFFIN ZEPHYR — 10 total complaints