2018 TIFFIN PHAETON — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
5
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2018 TIFFIN PHAETON
The 2018 TIFFIN PHAETON has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:REAR/OTHER:ANCHORAGE, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL, ELECTRICAL SYSTEM. 4 technical service bulletins have been issued by Tiffin Motorhomes, Inc. for this model year. The most commonly reported problems involve the Engine And Engine Cooling (1 complaint), Tiressidewall (1 complaint), and Wheels (1 complaint).
Recalls for the 2018 TIFFIN PHAETON
NHTSA has recorded 5 recalls for the 2018 TIFFIN PHAETON, potentially affecting up to 53,124 vehicles.
Recall 21V680000 — SEAT BELTS:REAR/OTHER:ANCHORAGE
| 10,409 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy: Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
View full details →Recall 21V306000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 3,198 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at...
View full details →Recall 19V228000 — ELECTRICAL SYSTEM
| 2,289 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Phaeton, Allegro Bus, and Zephyr motorhomes. The alternating current electrical wires may have been improperly secured in the Energy Management Module, causing increased electrical resistance.
Consequence: The additional resistance can cause the wires to overheat, increasing the risk of a fire.
Remedy: Tiffin will notify owners, and dealers will inspect the Alternating Current Relay Board and make sure the wires are properly secured, free of charge. The recall began April 15, 2019. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number...
View full details →Recall 18V341000 — STRUCTURE:BODY:DOOR
| 1,223 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2019 Tiffin Allegro RED, Allegro Open Road, Breeze, Bus, Phaeton, and Zephyr motorhomes. The entry door on these vehicles may have been improperly assembled, allowing the door to open while the vehicle is moving.
Consequence: If the door comes open while the motorhome is moving, there is an increased risk of injury to the motorhome occupants.
Remedy: Tiffin will notify owners, and dealers will adjust the door lock mechanism, free of charge. The recall began on June 18, 2018. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-110.
View full details →Recall 17V841000 — EQUIPMENT
| 36,005 vehicles affected
Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click...
View full details →Owner Complaints for the 2018 TIFFIN PHAETON
3 complaints have been filed with NHTSA for the 2018 TIFFIN PHAETON. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Cooling | 1 | 1 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
tire size 275/80/22.5 Driving down highway 301, driver side steer tire’s side wall blew out with no warning. My motor home made a hard left, luckily no one was in that fast lane. I managed to recover control and started to head to the shoulder of the road. Before I could reach the shoulder the rim cut the tire and threw it off the rim and into the highway. This put my life , my wife and anyone on the highway’s life in severe danger!!! I called michelin and their rep inspected the tire and felt the tire was run low. I completely disagree. All tires were checked that day and if this steer tire was low it would have pulled to the left!!
The contact owns a 2018 Tiffin Phaeton RV. The contact stated that while driving approximately 60 MPH, the dashboard instrument cluster lights suddenly began to flash off and on and the Diesel Emission Fluid (DEF) sensor light remained illuminated before the vehicles decelerated independently to 5 MPH. The vehicle was driven to a nearby service center(unknown) and the Diesel Emission Fluid sensor was replaced, and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 22,000.
I SAW A POST ON THE TIFFIN RV FORUM REGARDING THE VALVE STEM STABILIZERS THAT FREIGHTLINER PROVIDED ON RECENT RV CHASSIS EQUIPPED WITH A NEW STYLE RIM. I HAVE A 2018 TIFFIN COACH AND HAD THE SAME ISSUE SOON AFTER I PURCHASED IT. I NOTICED THAT THE VALVE STEM WAS RUBBING ON THE CHROME WHEEL AND IN FACT HAD RUBBED OFF THE CHROME DOWN TO BARE METAL. I TOOK IT TO BAY DIESEL IN RED BAY, AL. AND THEY REPLACE THE VALVE STEMS. THEY SHOWED ME ON ONE WHERE IT HAD ALMOST RUBBED THROUGH AND THERE WOULD HAVE BEEN AN AIR LEAK IF I HAD DRIVEN IT MANY MORE MILES. I WAS TOLD IT WAS NOT WARRANTABLE AND I PAID FOR THE REPLACEMENT STEMS. IT HAPPENED AGAIN SOON AFTER AND WHEN I CALLED FREIGHTLINER, THE PERSON I TALKED TO SAID THEY KNOW ABOUT THE PROBLEM BUT HAVE NOT COME UP WITH A CORRECTION AS YET. MFR BUILD DATE WAS 4/1/2018.
Safety Rating for the 2018 TIFFIN PHAETON
NHTSA has not yet tested the 2018 TIFFIN PHAETON in its New Car Assessment Program.
Technical Service Bulletins for the 2018 TIFFIN PHAETON
Tiffin Motorhomes, Inc. has issued 4 technical service bulletins (TSBs) for the 2018 TIFFIN PHAETON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CSA-004 — FUEL SYSTEM, DIESEL
Customer Service Advisory for Cummins Recall #21E032 and Freightliner Recall #21V-326 for High Pressure Fuel Rail - Freightliner chassis units built on by Tiffin.
SB-57 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore power. To repair this, the multiplex system program needs to have a...
SB-57 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore power. To repair this, the multiplex system program needs to have a...
SB-57 — ELECTRICAL SYSTEM:SOFTWARE
There is the possibility that the inverter may stop charging the house batteries after one charging sequence even with the motorhome plugged into shore power. This could lead to the house batteries not charging while plugged into shore power. To repair this, the multiplex system program needs to have a...
NHTSA Investigations for the 2018 TIFFIN PHAETON
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TIFFIN PHAETON
- 2013 TIFFIN PHAETON — 0 complaints
- 2014 TIFFIN PHAETON — 4 complaints
- 2015 TIFFIN PHAETON — 2 complaints
- 2016 TIFFIN PHAETON — 1 complaint
- 2017 TIFFIN PHAETON — 2 complaints
- 2018 TIFFIN PHAETON (current)
- 2019 TIFFIN PHAETON — 3 complaints
- 2020 TIFFIN PHAETON — 2 complaints
- 2021 TIFFIN PHAETON — 5 complaints
- 2022 TIFFIN PHAETON — 8 complaints
- 2023 TIFFIN PHAETON — 0 complaints
Other TIFFIN Models
- TIFFIN ALLEGRO — 207 total complaints
- TIFFIN ALLEGRO OPEN ROAD — 56 total complaints
- TIFFIN ALLEGRO BAY — 35 total complaints
- TIFFIN ALLEGRO RED — 32 total complaints
- TIFFIN ALLEGRO BUS — 27 total complaints
- TIFFIN WAYFARER — 27 total complaints
- TIFFIN ALLEGRO BREEZE — 12 total complaints
- TIFFIN ZEPHYR — 10 total complaints