Vehicle Safety Data

2014 TIFFIN PHAETON — Problems, Recalls & Safety Data

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N/A

Safety Rating

4

Owner Complaints

2

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2014 TIFFIN PHAETON

The 2014 TIFFIN PHAETON has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problem area is the Fuelpropulsion System (3 complaints).

Recalls for the 2014 TIFFIN PHAETON

NHTSA has recorded 2 recalls for the 2014 TIFFIN PHAETON, potentially affecting up to 50,894 vehicles.

Recall 17V841000 — EQUIPMENT

| 36,005 vehicles affected

Defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click...

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Recall 15V880000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 14,889 vehicles affected

Defect: Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected...

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may...

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Owner Complaints for the 2014 TIFFIN PHAETON

4 complaints have been filed with NHTSA for the 2014 TIFFIN PHAETON. Below is a breakdown by vehicle component.

Fuelpropulsion System
Complaints: 3
Engine And Engine Cooling
Complaints: 1

Most Recent Complaints

#11196808 | FUEL/PROPULSION SYSTEM | | 16,000 miles
VEHICLE IS 5 YRS OLD WITH ABOUT 16000 MILES. WHILE DRIVING ON INTERSTATE WIFE NOTICED A SMELL COMING FROM THE REAR. WE THOUGHT IT WAS ENGINE CLEANER BURNING OFF FROM AN OIL LEAK REPAIRED A FEW DAYS PRIOR BY CUMMINS. SMELL GOT STRONGER SO PULLED INTO TRUCK STOP AND FOUND A HUGE DIESEL FUEL LEAK ON THE PASSENGER SIDE OF THE ENGINE. WE HAD A STEADY STREAM BEHIND US FROM PULLING IN NOT THE OCCASIONAL DROP HERE AND THERE. AFTERWARDS WE ESTIMATED THAT WE LOST ABOUT 10 GALLONS IN 30 MILES. THE CAUSE WAS A BROKEN #4 FUEL INJECTOR LINE BETWEEN THE COMMON RAIL AND THE BLOCK AT THE FERRULE AGAINST THE BLOCK. THE NEW PART HAS AN ADDITIONAL SUPPORT BETWEEN THE TWO CONNECTIONS TO KEEP IT FROM FLEXING AND CRACKING SO IT MUST BE A KNOWN ISSUE AS CUMMINS HAS CHANGED THE DESIGN OF THE PART. THE CUMMINS REPAIR FACILITY ALSO SAID IT WAS A FAIRLY COMMON ISSUE THEY SEE. THE ENTIRE SIDE OF THE ENGINE AND EXHAUST WAS DRIPPING WITH FUEL. IF THERE HAD BEEN A REGEN GOING ON IT LIKELY WOULD HAVE CAUSED A FIRE DUE TO THE HIGH TEMP AND THE FACT THAT THAT PART OF THE EXHAUST WAS SOAKED IN FUEL.MY UNDERSTANDING IS THAT THEY HAVE A SIMILAR ISSUE WITH THE # 6 LINE SINCE IT HAS A REVISION TO A MIDPOINT SUPPORT BRACKET AS WELL AND ANY RV FORUM WILL HAVE REPORTS OF THAT FAILURE AS WELL.*DT CONSUMER STATED FUEL LEAKS ARE A KNOWN ISSUE. CONSUMER DID NOT CONTACT MANUFACTURER. *JB
#10957745 | FUEL/PROPULSION SYSTEM | | 22,893 miles
PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.
#10662206 | ENGINE AND ENGINE COOLING | | 7,500 miles
CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WITH CUMMINS REVEALED THAT THEY HAVE HAD SOME OF THESE FILTERS FAIL WITH NO APPARENT VISUAL DEFECTS BUT DID SHOW UNDER PRESSURE. *TR
#10662206 | FUEL/PROPULSION SYSTEM | | 7,500 miles
CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WITH CUMMINS REVEALED THAT THEY HAVE HAD SOME OF THESE FILTERS FAIL WITH NO APPARENT VISUAL DEFECTS BUT DID SHOW UNDER PRESSURE. *TR

Safety Rating for the 2014 TIFFIN PHAETON

NHTSA has not yet tested the 2014 TIFFIN PHAETON in its New Car Assessment Program.

Technical Service Bulletins for the 2014 TIFFIN PHAETON

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2014 TIFFIN PHAETON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TIFFIN PHAETON

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Other TIFFIN Models

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