2016 THOR PALAZZO — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2016 THOR PALAZZO
The 2016 THOR PALAZZO has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, VISIBILITY:WINDSHIELD WIPER/WASHER. The most commonly reported problems involve the Structurebody (2 complaints), Unknown Or Other (2 complaints), and Equipment (1 complaint).
Recalls for the 2016 THOR PALAZZO
NHTSA has recorded 4 recalls for the 2016 THOR PALAZZO, potentially affecting up to 114,110 vehicles.
Recall 17V758000 — EQUIPMENT
| 110,400 vehicles affected
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or...
View full details →Recall 17V555000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 1,105 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Consequence: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service...
View full details →Recall 17V096000 — VISIBILITY:WINDSHIELD WIPER/WASHER
| 2,483 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Consequence: If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
Remedy: TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's...
View full details →Recall 16V468000 — SUSPENSION:FRONT
| 122 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
Consequence: If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.
Remedy: TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach...
View full details →Owner Complaints for the 2016 THOR PALAZZO
6 complaints have been filed with NHTSA for the 2016 THOR PALAZZO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 2 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Visibilityglass Siderear | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
A bracket holding the front fiberglass cap or facia to the frame came loose and fell off on the interstate I-94 in Wisconsin, making a big clunk under our motorcoach causing several cars to swerve avoiding the metal bracket laying in the road. We had to pull over on the busy interstate to assess any damage to our coach. Luckily we came out unscathed. After looking into this further, I noticed that the screws holding the bracket on were broken off in the metal frame. I looked at the other bracket on the driver's side and the screws were broken off in the frame too and being held by one wood screw on the fiberglass facia. It seems that the wrong type of fasteners ate being used causing this failure
THE VEHICLE WAS STATIONARY WHEN I FOUND THE DOUBLE PANE WINDOW COMING APART. IF I HAD BEEN DRIVING DOWN THE ROAD OR HIGHWAY THE GLASS WOULD HAVE CAME OFF INTO ON COMING TRAFFIC OR HIT A CAR BEHIND ME. THE WINDOWS ARE MADE BY HERH WINDOWS. I BELIEVE ANOTHER COMPANY HAS BOUGHT THEM OUT NOW.*DT*JB
WE ARE VERY CONCERNED THE WINDOWS ON OUR 2016 PALAZZO WITH ONLY 12000 MILES ON IT HAS WINDOWS THAT ARE SEPARATING. THEY STARTED SEPARATING AT 8000. WE HAVE 5 WINDOWS THAT ARE SEPARATING AND ALL OF THE SUDDEN ARE HANGING OFF THE MOTOR HOME. IT WOULD BE DEVASTATING IF THEY FELL OFF AND HIT ANOTHER MOTOR VEHICLE OR MOTORCYCLE. *DT*JB
WE ARE VERY CONCERNED THE WINDOWS ON OUR 2016 PALAZZO WITH ONLY 12000 MILES ON IT HAS WINDOWS THAT ARE SEPARATING. THEY STARTED SEPARATING AT 8000. WE HAVE 5 WINDOWS THAT ARE SEPARATING AND ALL OF THE SUDDEN ARE HANGING OFF THE MOTOR HOME. IT WOULD BE DEVASTATING IF THEY FELL OFF AND HIT ANOTHER MOTOR VEHICLE OR MOTORCYCLE. *DT*JB
THE WOOD FLOORS IN THE CARGO BAYS OF MY CLASS 'A' MOTORHOME WERE NOT SEALED DURING MANUFACTURING, WHICH ALLOWED WATER TO ENTER THE BAYS AND ROTTING THE WOOD FLOORS. THIS RESULTED IN A HAZARDOUS CONDITION WHILE THE VEHICLE IS IN MOTION WHERE ITEMS, IN THE BAYS, COULD FALL UNDER THE TIRES OR JEOPARDIZE THE SAFETY OF OTHER VEHICLES. THIS CONDITION HAS OCCURRED TWICE ON MY VEHICLE AND WAS REPAIRED ONCE BY THOR UNDER WARRANTY, BUT REOCCURRED LESS THAN SIX MONTHS LATER.
Safety Rating for the 2016 THOR PALAZZO
NHTSA has not yet tested the 2016 THOR PALAZZO in its New Car Assessment Program.
Technical Service Bulletins for the 2016 THOR PALAZZO
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2016 THOR PALAZZO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR PALAZZO
- 2015 THOR PALAZZO — 6 complaints
- 2016 THOR PALAZZO (current)
- 2017 THOR PALAZZO — 3 complaints
- 2018 THOR PALAZZO — 0 complaints
- 2019 THOR PALAZZO — 1 complaint
Other THOR Models
- THOR RESIDENCY — 14 total complaints
- THOR DUTCHMEN — 9 total complaints
- THOR CHATEAU — 8 total complaints
- THOR WINDSPORT — 7 total complaints
- THOR AEROLITE — 4 total complaints
- THOR CITATION — 4 total complaints
- THOR PINNACLE — 4 total complaints
- THOR SPORT UTILITY — 4 total complaints