2019 THOR PALAZZO — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2019 THOR PALAZZO
The 2019 THOR PALAZZO has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY. The most commonly reported problem area is the Exterior Lighting (1 complaint).
Recalls for the 2019 THOR PALAZZO
NHTSA has recorded 7 recalls for the 2019 THOR PALAZZO, potentially affecting up to 6,897 vehicles.
Recall 19V504000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,554 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Consequence: Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
View full details →Recall 19V200000 — SUSPENSION:FRONT:CONTROL ARM
| 12 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.
Remedy: TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15,...
View full details →Recall 19V200000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 12 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.
Remedy: TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15,...
View full details →Recall 19V200000 — STEERING
| 12 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.
Remedy: TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15,...
View full details →Recall 18V763000 — EXTERIOR LIGHTING:TURN SIGNAL
| 1,769 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall...
View full details →Recall 18V763000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 1,769 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall...
View full details →Recall 18V763000 — ELECTRICAL SYSTEM
| 1,769 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall...
View full details →Owner Complaints for the 2019 THOR PALAZZO
1 complaint has been filed with NHTSA for the 2019 THOR PALAZZO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I HAVE NO REAR TAIL LIGHTS AND THE LEFT REAR TURN SIGNAL DOES NOT WORK. WHEN I ENTER MY VIN TO CHECK FOR RECALLS, IT SAYS INVALID PARAMETER. I TOOK IT TO FREIGHT LINER OF KC ON APRIL 18TH, 2019, THEY KEPT IT FOR 8 DAYS, SAID IT WAS NOT THEIR PROBLEM, IT WAS THOR'S PROBLEM, AND REQUIRED THAT I PAY THEM A $524 DIAGNOSTIC FEE BEFORE I COULD GET THE VEHICLE BACK.
Safety Rating for the 2019 THOR PALAZZO
NHTSA has not yet tested the 2019 THOR PALAZZO in its New Car Assessment Program.
Technical Service Bulletins for the 2019 THOR PALAZZO
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2019 THOR PALAZZO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR PALAZZO
- 2015 THOR PALAZZO — 6 complaints
- 2016 THOR PALAZZO — 6 complaints
- 2017 THOR PALAZZO — 3 complaints
- 2018 THOR PALAZZO — 0 complaints
- 2019 THOR PALAZZO (current)
Other THOR Models
- THOR RESIDENCY — 14 total complaints
- THOR DUTCHMEN — 9 total complaints
- THOR CHATEAU — 8 total complaints
- THOR WINDSPORT — 7 total complaints
- THOR AEROLITE — 4 total complaints
- THOR CITATION — 4 total complaints
- THOR PINNACLE — 4 total complaints
- THOR SPORT UTILITY — 4 total complaints