NHTSA Complaint #11149573 — 2016 THOR PALAZZO

THE WOOD FLOORS IN THE CARGO BAYS OF MY CLASS 'A' MOTORHOME WERE NOT SEALED DURING MANUFACTURING, WHICH ALLOWED WATER TO ENTER THE BAYS AND ROTTING THE WOOD FLOORS. THIS RESULTED IN A HAZARDOUS CONDITION WHILE THE VEHICLE IS IN MOTION WHERE ITEMS, IN THE BAYS, COULD FALL UNDER THE TIRES OR JEOPARDIZE THE SAFETY OF OTHER VEHICLES. THIS CONDITION HAS OCCURRED TWICE ON MY VEHICLE AND WAS REPAIRED ONCE BY THOR UNDER WARRANTY, BUT REOCCURRED LESS THAN SIX MONTHS LATER.