2016 THOR MOTOR OUTLAW — Problems, Recalls & Safety Data

EXIT DOOR LOCK BROKE, PREVENTING US FROM EXITING THE MOTORHOME. TRIMARK BRAND LOCK SET IS BOTH A DEAD BOLT AND SPRING LATCH. SPRING LATCH BROKE INTO TWO PIECES AND REMAINED IN THE LOCKED POSITION. TRIMARK HAS MADE A REPLACEMENT LOCK SET TO REPLACE THIS DEFECTIVE SET. SO TRIMARK IS AWARE OF THIS ISSUE. THOR ONLINE FORUM AND OTHER RV FORUMS REPORT THIS DEFECT AND OTHERS NECESSITATING VEHICLE EXIT VIA A WINDOW. IN AN EMERGENT NEED TO EXIT THE VEHICLE, THIS DEFECT COULD PROVE DISASTROUS. WE WERE PARKED WHEN THIS HAPPENED TO US. THERE WAS NO PRIOR WARNING THAT THE LOCK SET WAS FAILING. *TT

TL* THE CONTACT OWNS A 2016 FORD F-53 MOTORHOME. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS TAKEN TO THE MOTOR COACH HEADQUARTERS (701 COUNTY RD 15, ELKHART, IN 46516) WHERE THE VEHICLE WAS REPAIRED; HOWEVER, THE WINDSHIELD WIPERS STILL FAILED TO FUNCTION PROPERLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE WINDSHIELD WIPERS WERE REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. NOW DURING A RAINSTORM, THE PASSENGER SIDE WIPER GOES BELOW THE LOWER WINDOW AND EVENTUALLY BINDS WITH THE DRIVERS SIDE. I THEN HAVE TO GET OUT, REALIGN THE WIPER ARMS AND RETIGHTEN THE NUTS. I ALSO HAVE PROBLEMS WHEN USING THE INTERMITTENT WIPER FUNCTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000. I HAVE ALSO HAD THE BUNK WINDOW REPLACE 2X. IN BOTH CASES THEY FELL OUT WHILE IN ROUTE. I HAVE REQUESTED AND NOT RECEIVED ANY REPAIR ORDERS FOR THE WORK DONE BY GENERAL RV, OR THOR

TL* THE CONTACT OWNS A 2016 THOR OUTLAW. THE CONTACT STATED THAT THE REAR RV EGRESS WINDOW DEATCHED FROM THE RV WHILE BEING OPERATED AT 60 MPH. THIS IS LOCATED IN THE BUNK AREA ABOVE THE FRONT PASSENGER SIDE.THE VEHICLE WAS TAKEN TO GENERAL RV WHERE IT WAS DIAGNOSED THAT THE WINDOW DETACHED AND NEEDED TO BE REPLACED. THE WINDOW WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFED AND DID NOT RESPOND TO THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. WHEN THE EGRESS WINDOW DETACHED THE 2ND TIME, THE CAR BEHIND ME DID AN AGGRESSIVE MANEUVER BY SPEEDING AROUND ME AND APPLIED HIS BRAKES WHILE IN FRONT OF ME, FORCING ME TO COME TO AN ABRUPT STOP. THE DRIVER NOTIFIED ME THAT HE WAS ALMOST HIS BY A FLYING WINDOW FROM MY RV.

PLEASE SEE ATTACHED LETTER DESCRIBING WIPER FUNCTIONS AND DAMAGE DONE TO MY RV AS A RESULT. ..UPDATED 05/15/17 *BF *AS *CN

TL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE WINDOW. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS DETERMINED THAT THE SYSTEM WAS WORKING PROPERLY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.