NHTSA Complaint #11064177 — 2016 THOR MOTOR OUTLAW

TL* THE CONTACT OWNS A 2016 FORD F-53 MOTORHOME. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS TAKEN TO THE MOTOR COACH HEADQUARTERS (701 COUNTY RD 15, ELKHART, IN 46516) WHERE THE VEHICLE WAS REPAIRED; HOWEVER, THE WINDSHIELD WIPERS STILL FAILED TO FUNCTION PROPERLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE WINDSHIELD WIPERS WERE REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. NOW DURING A RAINSTORM, THE PASSENGER SIDE WIPER GOES BELOW THE LOWER WINDOW AND EVENTUALLY BINDS WITH THE DRIVERS SIDE. I THEN HAVE TO GET OUT, REALIGN THE WIPER ARMS AND RETIGHTEN THE NUTS. I ALSO HAVE PROBLEMS WHEN USING THE INTERMITTENT WIPER FUNCTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000. I HAVE ALSO HAD THE BUNK WINDOW REPLACE 2X. IN BOTH CASES THEY FELL OUT WHILE IN ROUTE. I HAVE REQUESTED AND NOT RECEIVED ANY REPAIR ORDERS FOR THE WORK DONE BY GENERAL RV, OR THOR