2023 TESLA MODEL X Seats Problems

2 NHTSA complaints on file

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Seats Issues in the 2023 TESLA MODEL X

2 seats complaints have been filed with NHTSA for the 2023 TESLA MODEL X. Of these, 0 involved a crash, 1 involved a fire, and 0 resulted in injury.

2
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths

All Seats Complaints

#11643690 | Fire
The front passenger heat seat is automatically turned on whenever car is turned on from phone. This time when driving in the evening there was a burning smell for 1 hour which I thought was from the vents. Then the passenger seat started smoking and the fumes were so bad that I could not breathe. No one was in the passenger seat at that time thank goodness. It created a hole in the seat. Tesla will replace the seat under warranty, but service center is 2 hours away.
#11574596 |
The falcon doors (Model X) has sensors that either permit or prohibit safe and prompt exit of the vehicle. Due to the doors being motorized, the rear passenger presses a button to begin to open the doors. In the case where the passenger feels their safety is compromised, or due to a safety hazard where they need to leave the vehicle - both of my doors have been repaired in total, or individually eight times to no resolve. These sensors are intended to detect (using ultrasonic sensors) whether there’s something blocking the door. It will open a quarter of the way, then stop and the passenger must hold the button for several additional seconds in order to further open the doors. Not only is this sensor defect a safety hazard, but also the delay after pressing the button and holding it is increasing the time it takes to safely and...
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