2018 TESLA MODEL X Structurebody Problems
16 NHTSA complaints on file
Structurebody Issues in the 2018 TESLA MODEL X
16 structurebody complaints have been filed with NHTSA for the 2018 TESLA MODEL X. Of these, 4 involved a crash, 0 involved a fire, and 0 resulted in injury.
16
Complaints
4
Crashes
0
Fires
0
Injuries
0
Deaths
All Structurebody Complaints
Water entered the passenger cabin of my vehicle during normal rain exposure while the vehicle was parked overnight. The failure occurred at the roof glass/seal system, allowing rainwater to intrude into the interior behind the second-row seating area and soak the carpet and underlying padding. This resulted in persistent moisture and a strong musty odor inside the cabin, consistent with microbial growth and mold risk. The condition affects interior air quality and poses a potential health risk to vehicle occupants, particularly children or passengers seated in the rear. Prolonged moisture inside the cabin also raises safety concerns related to corrosion and possible impact to electrical components, sensors, and restraint systems routed through the interior floor area. The condition substantially impairs safe and normal vehicle use. The presence of moisture and microbial odor makes the vehicle unsuitable for passenger transport and creates uncertainty regarding the integrity of interior and electrical systems....
Falcon doors failure to open on numerous occasions since Dec. 2020. This is a very frequent issue and I've had it into Tesla 6 to 7 times, they say can't replicate issue, same this past week and 30 min after I got it back same issue. Heat and Sun cause the doors to not open and it's getting worse. Aug 28, 2023 at 10:39 am and on thru Aug 30, 2023 on road trip to and from Phoenix, AZ in Indio CA I stopped for my kids to use the bathroom and neither door would open, override doesn't work and just shows "obstruction" even when there is nothing there, because my kids couldn't get out they were extremely stressed and almost wet themselves, every rest stop same thing, in Phoenix something, on the return trip samething every rest stop and this time one of my kids was sick, thinking he...
The Model X has doors that are electromechanically opened. The "door pop actuator" appears to be malfunctioning and the door can no longer be opened from the inside or the outside, creating a serious hazard for the driver in case of emergency. The only way to get into or out of the car is by crawling through the passenger door. I found others who had the same problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My front trunk has been opening without any warning. It happened to open while i was driving (luckily not on a freeway) on 6/1/2023 around 415p. It did not open fully but my instrument panel warning light came on to warn me of this issue. I then pulled into a parking lot and closed the front trunk without any further issues that evening. I did not depress any buttons on my key fob and I was not using the touchscreen at the time of this incident which really concerned me. I have also noticed that the front trunk is opening when parked as well without any reason. I understand this has been an issue with other Tesla models so I am concerned that this may be a problem with my vehicle as well.
Falcon door windows leaked a ton of water into my vehicle, the falcon door window trim disintegrates. Tesla ended up saying it was the sealant on the window but would not cover it. This is a constant issue with Tesla model x vehicles and all just dismiss it as a “thats just a tesla” problem. They need to be held liable to repair faults in their manufactured products. There is absolutely no reason a consumer should be held liable for a seal on a window nor the trim on a window that disintegrates. That is not at the consumers fault, that is a TESLA problem.
The left rear passenger window glass shattered spontaneously putting the passenger in the rear seat at risk of injury. This has been happening in teslas as reported in these forums https://teslamotorsclub.com/tmc/threads/rear-door-glass-spontaneously-shattering.209972/ https://teslamotorsclub.com/tmc/threads/model-y-rear-passenger-window-spontaneously-shattered.252987/ https://teslamotorsclub.com/tmc/threads/spontaneous-window-shatter.271266/
While the vehicle was parked in my garage, after I removed a car seat from the rear driver side passenger seat, the door would not lock and stay closed. Because of this the vehicle would stay on and continue to give me a drivers side rear passenger door open alert. When I attempted to drive the vehicle, it would constantly give me a warning that the door was open and a distractive noise alert would activate that hindered or disturbed my ability to concentrate on the road. I went to the tesla Pomona service center and they insisted that it was safe to drive and road worthy. While on the freeway I could hear air come into the vehicle and I could also smell diesel exhaust. Whenever I parked the vehicle, the vehicle would remain on and unlocked, which would drain the battery.
Dealing with 2 major safety issues and innumerable minor issues with our Model X. The first major safety issue involves our right falcon wing door. It will not properly open because it is sensing an obstruction that’s not there. The mobile tech told us that something inside the door has become disconnected causing the issue - clearly something that is occurring frequently. I’m struggling to get the vehicle repaired with Tesla and very worried that my kids will become trapped in an emergency. The second major issue is the front axles grinding down over time. My car is only 3.5 years old. My front axles have already been replaced once. They are beginning to make the “clunking” sound loudly enough that it is clear they need to be replaced again. Again, Tesla will make it incredibly difficult to get in and get the needed repairs on my vehicle.
The fender garnish on both the driver and passenger side of the car is falling apart. The adhesive on the fender garnish fell apart and was hanging off the side near the wheels. It was replaced by Tesla on 8/2/21(driver side) and 9/11/21(passenger side), and now on 10/4/21 both fender garnishes are falling apart yet again! On 10/5/21, The Tesla technician looked at the replaced fender garnishes and is ordering another set. This continues to be a safety risk because the fender garnishes are detaching near the wheels and can cause an accident. No messages or warning lamps were given to the driver prior to the fender garnishes detaching, other than the driver and nearby passengers noticing the detached fender garnishes.
MY TESLA MODEL X FALCON WINGS DO NOT OPEN AT TIMES. THEY SENSE AN OBSTRUCTION WHEN THERE IS NONE. MY KIDS HAVE BEEN STUCK IN THE CAR BECAUSE THE DOORS DO NOT OPEN. I HAD TO CRAWL THROUGH THE TRUNK TO GET MY KIDS OUT OF THEIR CAR SEATS. THIS OCCURS WHEN THE CAR IS PARK/NOT IN MOTION. *TR
CENTRAL CONSOLE SCREEN STOPPED WORKING FOR A FEW MINUTES. DURING THIS TIME FRAME, THERE IS NO WAY TO OPEN THE REAR DOORS OF THE VEHICLE. THE ONLY RECOMMENDED OPTION FROM THE MANUFACTURER IS TO REMOVE THE SPEAKERS ON THE REAR DOOR PANEL AND THEN PULL ON EMERGENCY RELEASE. THERE IS NO WAY A PASSENGER CAN REMOVE THE SPEAKERS WITHOUT TOOLS. THIS CAN LEAD TO A SAFETY ISSUE, WERE THE REAR PASSENGERS HAVE NO MECHANICAL WAY TO OPEN THE DOOR TO ESCAPE THE VEHICLE. SIMILARLY WHEN THE SCREEN IS NOT RESPONSIVE, THERE IS NO WAY TO ACTIVATE THE REAR DEFOGGER OR DEFOG THE FRONT WINDSCREEN. THIS SITUATION DRASTICALLY REDUCES VISIBILITY AND CAN LEAD TO AN UNSAFE CONDITION ON THE ROAD. WHEN THE FRONT DISPLAY IS BLANK; THE DRIVER GETS NO POSITIVE FEEDBACK WHETHER A TURN SIGNAL HAS BEEN ENGAGED - NO VISUAL INDICATION OR AUDIBLE CLICKING NOISE. WHEN THIS HAPPENS THE...
IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER...
SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
TRUNK FLEW OPEN WHILE DRIVING AFTER SCREWS ATTACHING LATCH TO HOOD STRIPPED OR LOOSENED TO POINT OF DETACHING.
WHEN SLOWLY PULLING INTO A PARKING SPOT, THE CAR ACCELERATED ON IT'S OWN JUMPING THE CURB AND SLAMMED INTO A CHAIN LINK FENCE. I PRESSED THE BRAKE PEDAL BUT IT DIDN'T RESPOND. MY TEN YEAR OLD CHILD WAS IN THE BACK SEAT AND THANKFULLY WE ARE BOTH UNHARMED. THIS IS THE SECOND INCIDENT OF THE CAR ACCELERATING ON IT'S OWN. THE FIRST TIME THIS OCCURRED WAS DURING MY FIRST WEEK WITH THE CAR AND WHEN I WAS SLOWLY DRIVING AROUND A TRAFFIC CIRCLE IN A RESIDENTIAL AREA AND THE CAR TOOK OFF ON IT'S OWN. NO DAMAGE OTHER THAN MISALIGNMENT THAT TIME BUT I WAS VERY SCARED AND CALLED TESLA SERVICE. IT TOOK SEVERAL WEEKS FOR THEM TO RESPOND WITH THE DATA REPORT FROM THE CAR AND SAID THAT THE VEHICLE INCREASED SPEED DUE TO THE DRIVER PRESSING THE ACCELERATOR. I ACCEPTED THEIR EXPLANATION AND ASSUMED THAT I WAS INDEED...
Other 2018 TESLA MODEL X Problem Areas
Unknown Or Other
38 complaints
Suspension
37 complaints
Electrical System
28 complaints
Forward Collision Avoidance Adaptive Cruise Control
19 complaints
Steering
18 complaints
Vehicle Speed Control
18 complaints
Forward Collision Avoidance Automatic Emergency Braking
16 complaints
Service Brakes
13 complaints
Power Train
11 complaints
Seats
11 complaints
Forward Collision Avoidance Warnings
8 complaints
Seat Belts
8 complaints
Air Bags
7 complaints
Wheels
6 complaints
Lane Departure Assist
5 complaints
Tires
5 complaints
Fuelpropulsion System
4 complaints
Engine
3 complaints
Visibilitywiper
3 complaints
Electrical System Instrument Clusterpanel
2 complaints
Electronic Stability Control Esc
2 complaints
Exterior Lighting
2 complaints
Lane Departure Warning
2 complaints
Communication
1 complaint
Electrical Systemadas
1 complaint
Electrical Systemadasautonomousself Driving
1 complaint
Electrical Systemadasautonomousself Drivingsoftware
1 complaint
Electrical Systemadascontrol Module
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Structure
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structurebodyhatchbackliftgatesupport Devicestrut
1 complaint