NHTSA Complaint #11111431 — 2018 TESLA MODEL X

WHEN SLOWLY PULLING INTO A PARKING SPOT, THE CAR ACCELERATED ON IT'S OWN JUMPING THE CURB AND SLAMMED INTO A CHAIN LINK FENCE. I PRESSED THE BRAKE PEDAL BUT IT DIDN'T RESPOND. MY TEN YEAR OLD CHILD WAS IN THE BACK SEAT AND THANKFULLY WE ARE BOTH UNHARMED. THIS IS THE SECOND INCIDENT OF THE CAR ACCELERATING ON IT'S OWN. THE FIRST TIME THIS OCCURRED WAS DURING MY FIRST WEEK WITH THE CAR AND WHEN I WAS SLOWLY DRIVING AROUND A TRAFFIC CIRCLE IN A RESIDENTIAL AREA AND THE CAR TOOK OFF ON IT'S OWN. NO DAMAGE OTHER THAN MISALIGNMENT THAT TIME BUT I WAS VERY SCARED AND CALLED TESLA SERVICE. IT TOOK SEVERAL WEEKS FOR THEM TO RESPOND WITH THE DATA REPORT FROM THE CAR AND SAID THAT THE VEHICLE INCREASED SPEED DUE TO THE DRIVER PRESSING THE ACCELERATOR. I ACCEPTED THEIR EXPLANATION AND ASSUMED THAT I WAS INDEED AT FAULT EVEN THOUGH I WAS POSITIVE THAT I DIDN'T PRESS THE ACCELERATOR. I'M INCREDIBLY SADDENED BY THIS SITUATION AS I TRULY LOVED THIS CAR BUT I'M TOO FRIGHTENED TO DRIVE IT AGAIN. IT'S CURRENTLY AT A BODY SHOP.